Neurexi Montero
Cartersville,Ga
Summary
Friendly Waitress Trainer offering 2 years of hands-on experience in restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Commended for first-rate workmanship abilities and phenomenal customer service skills.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic inventory specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
1
1
year of professional experience
Work History
Inventory Specialist
Loloi Rugs
12.2023 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Casher
Taco Bell
09.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Waitress Trainer
Tarascos
10.2022 - 09.2023
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted with inventory management to control costs while maintaining adequate stock levels for efficient restaurant operations.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
High School Diploma -
Cass High School
White, GA12.2023
Skills
- Returns Processing
- Customer Service
- ID Verification
- Call Management
- Product Knowledge
- Consultative Sales
- Appointment Scheduling
- Complaint Resolution
- Order Fulfillment
- Recordkeeping Strengths
- Customer Relations
- Money Handling Abilities
Timeline
Inventory Specialist
Loloi Rugs
12.2023 - Current
Casher
Taco Bell
09.2023 - 12.2023
Waitress Trainer
Tarascos
10.2022 - 09.2023
High School Diploma -
Cass High School
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