Neva Colella

• Manage, train and collaborate with the Generalist role
• Resolve understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Maintain confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Manage the full cycle of recruiting, hiring, and onboarding new employees.
• Conduct employee investigations in matters of misconduct.
• Investigate and liaise with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Works closely with the Human Resources Director.
• Assist the Human Resource Director in organizing and scheduling disciplinary hearings and any communications, written or verbal.
• Manage time cards, time-off, and accruals of staff.
• Handles all processes and procedures of the Family Medical Leave Act, and the American with Disabilities Act for the employee of the County of Luzerne County.
• Facilitated team-building activities and initiatives, improving collaboration and engagement.

• Established foundational processes for business operations.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Interviewed and trained employees.
• Interacted well with customers and provided great customer service.
• Created soups, made hoagies, orders, deliveries, answered phones, cleaned.

• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Recruiting and Onboarding; in compliance with Luzerne County's Home Rule Charter, Personnel Policy and Ethics Code, and per union contract.
• Posted vacant positions to Neo-Gov.
• Created advertisements
• Screened Candidates for minimum qualifications.
• Advisor to Hiring Managers; scheduled interviews and assisted in conducting interview;
• Advised on policies and procedures for union and non-union positions and employee relations;
• Organized and facilitated Management trainings
• Correspondence and various forms of communication with potential job candidates.
• Completed background clearances through Intellicorp and reference calls to facilitate hiring and onboarding of employees.
• Reviewed human resource paperwork for accuracy and completeness.
• Organized and Facilitated Orientation.
• Managed Personnel Files

Employee Administration and Support:

• Knowledge of New World, ADP, Kronos, eSuites, Time and Attendance, Microsoft Suites, and Office Suites:
• Training on FMLA and Worker's Compensation(Hamlet, Experian), ADA, understanding of all types of Leave;
• Experience with Union contracts.(AFSCME Residual, AFSCME Court Related, TEAMSTERS, TEAMSTERS ADA/APD, LIUNA & Detectives).
• Employee Relations;
• Completed Exit Interviews;
• Participation in misconduct interviews, collective bargaining negotiations, discrimination/harassment investigations; training & development.
• Additional Responsibilities;
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Invoice Payments;accruing and calculating pauouts for remaining accrued time;
• Collecting information for audits and RTK requests
• Responsible for Monthly Personnel Transaction Reports
• Annual increase; reviewing calculations
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

• Assisted Human Resource Analysts with various duties and projects in compliance with Civil Service requirements;
• Completed background and reference checks to facilitate hiring and onboarding of employees;
• scheduled interviews for Children and Youth and Area Agency on Aging.
• Correspondence and various forms of communication with potentia job candidates
• Liaison between candidates and Hiring Managers
• Created Offer letters and Separation letters;
• Completed SCSC100 forms for new positions, terminations etc.;
• Closed out job posting requisitions through Neo Gov;
• Assisted with Orientations;
• Ran monthly new hire and termination reports
• Updated SOPs for operating systems
• Communicated with employees and the general public on various subjects.
• Consistent use of Kronos, ADP and New World
• Tracking required paperwork and forms
• Participated in monthly Civil Service Calls

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Sent HR staff Birthday card to individual employees of the county celebrating their birthdays;
• Processed incoming and outgoing mail and packages according to established procedures.
• Assisted Human Resource Analysts and Benefit Coordinator with various tasks from stuffing envelopes to running background clearances for the entire Area Agency on Aging.
• Assisted the Human Resource office in covering the duties of the Coordinator position when a sudden vacancy occurred.

• Instructed various exercise and practical classes.
• Instructed, explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
• Explained use of exercise equipment to all participants, prioritizing safety at all times.
• Instructed gym members about correct use of weight resistance and cardiovascular equipment.
• Cultivated positive relationships with participants by interacting with group during fitness classes.

• Maintained organized, clean cooking and serving space by sanitizing countertops, sweeping, mopping and breaking down soup, salad and hot bars.
• Prepared and disposed of food, using proper food labeling, handling and safety techniques.
• Operated large-volume cooking equipment to serve over many students per day.