Nevada Rivera
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Bubble Tea Barista
CUPP Bubble Tea-Whitechapel
11.2024 - 03.2025
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Performed various opening and closing duties solo.
Student Ambassador
Northeastern University London
10.2023 - 10.2024
- Worked on a team that constantly rotated members and responsibilities.
- Acted as a representative of the University/point of contact to incoming and prospective students
- Prepped and organized items for incoming students to ensure they had an easier transition period.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
Sales Assistant
Miniso-London, Greater London
10.2023 - 01.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Barista
Starbucks-San Ramon, CA
08.2021 - 06.2022
- Created customer connections to help ensure satisfaction and long-term sales.
- Multi-tasked to accurately handle every financial transaction and create meaningful customer connections.
- Collaborated with 4 others to ensure efficiency and quality of products.
- Delivered 2 options of swift resolutions to any issues customers had with products received.
- Cleaned and sanitized 2 work areas, utensils and equipment after every hour.
- Closed store 3 times a week ensuring everything was cleaned, restocked, and put in proper places.
- Proposed ideas to help customers feel more welcome and connected to Baristas at monthly store meetings.
Education
Bachelor of Arts - Art History With Psychology
Northeastern University London
London, England10-2025
High School Diploma -
Dublin High School
Dublin, CA06-2022
Skills
- Cash Handling
- Sales
- Cashiering
- Customer Service
- Positive attitude
- Teamwork and collaboration
- Cleaning and sanitizing
- Adaptable and flexible
Timeline
Bubble Tea Barista
CUPP Bubble Tea-Whitechapel
11.2024 - 03.2025
Student Ambassador
Northeastern University London
10.2023 - 10.2024
Sales Assistant
Miniso-London, Greater London
10.2023 - 01.2024
Barista
Starbucks-San Ramon, CA
08.2021 - 06.2022
Bachelor of Arts - Art History With Psychology
Northeastern University London
High School Diploma -
Dublin High School
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