Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Brezina

Parkland

Summary

Highly motivated and detail-oriented emerging professional in the field of Sports Medicine, currently completing a Bachelor of Science in Biological Sciences with a concentration in Athletic Training. A consistent Dean's List student recognized for academic excellence, leadership, and a strong foundation in anatomy, physiology, and kinesiology. Passionate about the intersection of athletic performance and rehabilitation. Committed to pursuing a career that enhances injury prevention, recovery, and overall wellness in diverse athletic populations.

Overview

6
6
years of professional experience

Work History

Call Center Editor

Driver's Alert Inc.
08.2019 - Current
  • Handled high volumes of inbound calls efficiently and professionally in a fast-paced environment.
  • Reviewed and edited written and verbal content to ensure clarity, consistency, and compliance with company standards.
  • Accurately identified customer needs, clarified concerns, researched issues, and delivered effective solutions.
  • Utilized active listening and clear documentation to ensure accurate reporting of caller information.
  • Maintained composure and applied strong interpersonal skills to de-escalate calls and ensure caller satisfaction.
  • Exercised critical thinking and problem-solving skills to resolve issues in real time.


Education

Bachelor of Science - Biology

Florida State University
Tallahassee
08-2025

Skills

  • Communication and Interpersonal Skills
  • Time Management
  • Observation and Attention to Detail
  • Flexibility and Adaptability
  • Customer Service

Timeline

Call Center Editor

Driver's Alert Inc.
08.2019 - Current

Bachelor of Science - Biology

Florida State University

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