Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Baca

Oklahoma City,OK

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Industry Gastro Lounge
09.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Cashier/Food Runner

McAlisters Deli
04.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.

Hostess

Luigis Bistro
01.2021 - 06.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Westmoore High School
Oklahoma City, OK
05.2023

Skills

  • Order Management
  • Food Delivery
  • Table Bussing
  • Beverage Preparation
  • Food Running
  • Safe Food Handling
  • Ordering Procedures
  • Food Sales and Promotion
  • Menu Memorization
  • Cash Handling

Timeline

Server

Industry Gastro Lounge
09.2023 - Current

Cashier/Food Runner

McAlisters Deli
04.2022 - 06.2023

Hostess

Luigis Bistro
01.2021 - 06.2021

High School Diploma -

Westmoore High School

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Nevaeh Baca