Guest Advocate
Target
Midland
05.2024 - 07.2024
- Processed transactions accurately at the point of sale.
- Collaborated with team members to improve guest experience.
- Educated guests about promotions and loyalty programs.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Answered customer inquiries regarding store policies and procedures.
- Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Invited guests to join loyalty programs and special promotions to stay connected.