Nevaeh Bennett
Baltimore,MD
Summary
Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Motivated Internship Student working toward a Bachelors degree in Human Resource management. Hardworking and resourceful individual commended for first-rate collaboration, organizational, and time management abilities. Driven to learn quickly, advance computer proficiency and training in industry operations.
Overview
5
5
years of professional experience
Work History
Internship Student
Baltimore Area Council Boy Scouts of America
08.2024 - 01.2025
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
Assistant Activities Director
Morgan State University, Office of Development
08.2024 - 12.2024
- Ensured compliance with safety regulations during all planned activities, prioritizing resident wellbeing above all else.
- Assisted in budget management, enabling efficient allocation of resources for activity programming.
- Facilitated open communication between staff members and residents, addressing concerns and feedback promptly.
- Provided pre-game and post-game management and set up for athletic events.
- Organized special events such as holiday parties or themed nights, fostering a sense of community among residents.
- Improved resident participation by creating tailored activities to meet individual interests and needs.
- Contributed actively to continuous improvement initiatives within the department, supporting growth in both efficiency and effectiveness over time.
Cashier
Burlington Coat Factory Department Store
03.2024 - 08.2024
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member Team Leader
Wendy's
01.2020 - 08.2023
- Established effective communication channels between management staff and crew members.
- Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
- Monitored employee productivity and provided constructive feedback and coaching.
- Balanced cash drawers, operated registers and prepared cash deposits.
- Loaded or unloaded building materials to distribute machinery or tools.
- Ensured that all equipment was properly cleaned and maintained according to health regulations.
Crew Member
SkyZone Entertainment
05.2021 - 05.2023
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06-2023
Skills
- Payment Processing
- Cash Register Operation
- POS Systems
- Customer Service
- Inventory Control
- Staff Training
- Sales expertise
- Digital and physical research
- Public Speaking
- Initiative
- File systems maintenance
- Project Coordination
Timeline
Internship Student
Baltimore Area Council Boy Scouts of America
08.2024 - 01.2025
Assistant Activities Director
Morgan State University, Office of Development
08.2024 - 12.2024
Cashier
Burlington Coat Factory Department Store
03.2024 - 08.2024
Crew Member
SkyZone Entertainment
05.2021 - 05.2023
Crew Member Team Leader
Wendy's
01.2020 - 08.2023
High School Diploma -
Pennsauken High School
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