Nevaeh Bentley

Provided exceptional service to guests in the formal dining at the country club daily.

Ensured maintenance of a safe and healthy work environment.

Delivered attentive and personalized experiences to enhance guest satisfaction.

Office Cleaning, new home cleaning, lot model maintenance

My job includes pre-shift duties such as cleaning and resetting for the day. When guests arrive, I greet them and sit them in a place that fits their needs while also being fair to the servers. Rearrange the floor for parties, update the iPad with timely information, and handle high-stress situations with angry guests. Answer phones with the necessary information to answer questions. Redirect the distressed guest. This also includes anything deemed necessary by the closing manager of the shift.

My job includes preparing for scheduled events, whether that be cleaning, organizing, or driving the vehicles to be washed and refueled. During the service, I tend to any needs that guests request in order to make them their most comfortable. after, I return cars, clean, and reset for the next day. My duties also included anything the.