NEVAEH BOONE
SMYRNA,TENNESSEE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front End Customer Service and Hiring Manager
Food Lion
03.2020 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Monitored cash drawers in 9 checkout stations to verify adequate cash supply
- Created inviting environment for customers by maintaining store organization and cleanliness
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Cross-trained existing employees to maximize team agility and performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Education
Bachelor of Science - Aviation Management
Middle Tennessee State University
Murfreesboro, TN05.2025
High School Diploma - undefined
Stewarts Creek High School
Smyrna, TN05.2021
Skills
- Effective Working Relationships
- Emergency response
- Compensation negotiations
- Daily Cash Management
- Job applicant interviews
- Staff training and development
- Time Management
- Administrative skills
- Financial Recordkeeping
- Delegation and supervision
- Staff management
- Complaint resolution
Timeline
Front End Customer Service and Hiring Manager
Food Lion
03.2020 - Current
High School Diploma - undefined
Stewarts Creek High School
Bachelor of Science - Aviation Management
Middle Tennessee State University
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