NEVAEH BOONE
SMYRNA,TENNESSEE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front End Customer Service and Hiring Manager
Food Lion
03.2020 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Monitored cash drawers in 9 checkout stations to verify adequate cash supply
- Created inviting environment for customers by maintaining store organization and cleanliness
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Cross-trained existing employees to maximize team agility and performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Education
Bachelor of Science - Aviation Management
Middle Tennessee State University
Murfreesboro, TN05.2025
High School Diploma - undefined
Stewarts Creek High School
Smyrna, TN05.2021
Skills
- Effective Working Relationships
- Emergency response
- Compensation negotiations
- Daily Cash Management
- Job applicant interviews
- Staff training and development
- Time Management
- Administrative skills
- Financial Recordkeeping
- Delegation and supervision
- Staff management
- Complaint resolution
Timeline
Front End Customer Service and Hiring Manager
Food Lion
03.2020 - Current
High School Diploma - undefined
Stewarts Creek High School
Bachelor of Science - Aviation Management
Middle Tennessee State University
Similar Profiles
Camille MackCamille Mack
Customer Service Associate at Food LionCustomer Service Associate at Food Lion
Marquise EdmondsMarquise Edmonds
Warehouse Associate at Food Lion Distribution CenterWarehouse Associate at Food Lion Distribution Center
Amber PerkinsAmber Perkins
Bookkeeper at Food LionBookkeeper at Food Lion
Rose BrownRose Brown
Sales Associate at Food LionSales Associate at Food Lion
Mary HaggardMary Haggard
Director of Nursing Services at Somerfield Health centerDirector of Nursing Services at Somerfield Health center