Nevaeh Bowman
Colfax
Summary
Dynamic professional with extensive experience at Walmart, excelling in team collaboration and staff training. Proven ability to enhance workflow efficiency and implement quality improvement strategies. Skilled in equipment operation and analytical thinking, consistently achieving goals while delivering exceptional customer service. Committed to fostering a positive work environment and driving team success.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Automation Exceptions Processor
Walmart
Menomonie
04.2025 - Current
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in training new staff on processing procedures and safety protocols.
- Assisted in preparing research reports and presentations for stakeholders.
- Implemented best practices for workflow efficiency and accuracy in processing tasks.
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Scanned barcodes and processed merchandise by moving to proper areas.
- Operated production machinery to ensure efficient processing of materials.
- Monitored equipment performance and reported issues to maintenance teams.
- Conducted quality checks on products to maintain industry standards.
- Assisted in training new operators on machinery and safety practices.
- Responded quickly to emergency situations involving process equipment malfunctions.
- Maintained accurate records for each production run including batch numbers and quantities produced.
- Strictly followed good manufacturing practices when working with food products.
- Adhered to company policies and procedures related to product quality standards.
- Collaborated with other departments to meet customer requirements and deadlines.
- Developed solutions for improving efficiency, reducing waste, and increasing output.
Breakpack Order Filler
Walmart
Menomonie
10.2024 - 04.2025
- Prepared and organized merchandise for efficient order fulfillment.
- Operated warehouse equipment to transport products safely.
- Scanned items accurately to ensure correct inventory management.
- Collaborated with team members to maintain workflow efficiency.
- Followed safety protocols to ensure a secure working environment.
- Assisted in training new employees on operational procedures.
- Monitored stock levels and reported shortages to management.
- Cleaned work area regularly to maintain a safe working environment.
- Provided assistance in training new employees on job duties related to breakpack order filling processes.
- Organized stockroom shelves according to product size and type.
- Inspected items to ensure they met quality standards prior to packing them into containers.
- Operated pallet jacks, forklifts, and other material handling equipment safely and efficiently.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used handheld scanners to key in data for packages.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Labeled boxes and placed in outbound collection areas.
Replenishment Driver
Walmart
Menomonie
03.2024 - 10.2024
- Delivered products to designated locations efficiently and safely.
- Organized inventory in compliance with company standards and procedures.
- Assisted in training new drivers on best practices and safety protocols.
- Conducted regular maintenance checks on assigned vehicle including checking oil, water, tires, brakes, lights.
- Assisted with loading, unloading merchandise onto, off delivery trucks as required.
- Ensured that products were properly stored in the appropriate areas of the warehouse or storeroom.
- Organized warehouse shelves according to company standards.
- Delivered goods and services to customers on time and in excellent condition.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Personal Shopper
Walmart
Menomonie
07.2023 - 03.2024
- Assisted customers in selecting products based on preferences and needs.
- Utilized Walmart's inventory system to track product availability and orders.
- Communicated with customers to address inquiries and provide product information.
- Streamlined shopping experiences by offering personalized recommendations and assistance.
- Resolved customer complaints and issues with professionalism and care.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Participated in training sessions to enhance product knowledge and service skills.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
Digital Team Lead
Walmart
Menomonie
10.2022 - 07.2023
- Improved customer service wait times.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Trained new hires on best practices and protocols.
- Developed and organized electronic files to maintain customer service-related documents.
- Followed policies and procedures to meet or exceed established performance requirements.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Relayed customer feedback to team and other departments.
- Promoted Walmart+ to create interest with customer.
- Consulted with customers regarding needs and addressed concerns with the outcome as a positive resolution.
- Organized and prioritized tasks worked within strict timeframes and deadlines.
- Assigned tasks to associates to fit skill levels and maximize team performance while training employees on additional job positions to maintain coverage of roles elsewhere within other departments.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Monitored staff performance and addressed issues.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Recruited and hired qualified candidates while maintaining company budget.
- Set specific goals to measure progress and evaluate end results.
Apparel Team Lead
Walmart
Menomonie
07.2022 - 10.2022
- Checked store displays to maintain correct amount of merchandise.
- Exchanged merchandise for customers and accepted returns while preparing merchandise for purchase, following polices and practice.
- Ticketed, arranged, and displayed merchandise to promote sales.
- Performed floor moves, merchandising, and display maintenance to keep sales areas well-stocked, organized and current.
- Evaluated performance of team members and suggested methods to improve individual productivity.
- Monitored employee productivity and provided constructive feedback and coaching.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Personal Shopper
Walmart
Menomonie
07.2020 - 07.2022
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Prepared packages for shipping.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Readily available to fill in as ATC in place of Team Lead when none were available.
Team Member
McDonald's
Menomonie
06.2018 - 07.2019
- Processed and retrieved customer special orders.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Education
High School Diploma - Menomonie, WI
05.2022
Skills
- Constructive feedback
- Equipment operation
- Analytical thinking
- Goal setting
- Work planning and prioritization
- Team collaboration
- Staff training and coaching
- Attention to detail
- Issue resolution
- Documentation and reporting
- Verbal and written communication
- Team check-ins and supervision
- Workflow efficiency
- Employee training and development
- Multitasking and organization
- Research expertise
- Critical thinking skills
- Quality improvement strategies
- People management
- Leadership experience in customer service
- Computer proficiency
Certification
Crown Stockpicker
Crown PE
Crown RC
Timeline
Automation Exceptions Processor - Walmart
04.2025 - Current
Breakpack Order Filler - Walmart
10.2024 - 04.2025
Replenishment Driver - Walmart
03.2024 - 10.2024
Personal Shopper - Walmart
07.2023 - 03.2024
Digital Team Lead - Walmart
10.2022 - 07.2023
Apparel Team Lead - Walmart
07.2022 - 10.2022
Personal Shopper - Walmart
07.2020 - 07.2022
Team Member - McDonald's
06.2018 - 07.2019
Menomonie High School - High School Diploma, Menomonie, WI