Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nevaeh Breton

Nevaeh Breton

Phoenix,Arizona

Summary

  • Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.


  • Provide leadership and vision which drives teams to meet goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Unit Clerical

Sodexo USA
Phoenix, Arizona
11.2024 - Current
  • Collect, review, and log revenue data from all campus dining establishments to ensure accuracy and identify trends in performance.
  • Maintain precise records of staff hours, ensuring payroll accuracy and aiding in effective workforce planning.
  • Organize and safeguard financial and operational data to streamline reporting and support decision-making processes.
  • Work closely with dining managers to verify revenue and staffing data, ensuring all information is accurate and up-to-date.
  • Provide administrative assistance by adhering to Sodexo and campus policies, ensuring smooth daily operations and compliance.

Supervisor

Herd Stop GCU
09.2023 - 11.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
  • Resolved customer satisfaction issues with food service to maintain establishment loyalty.

Quality Control Crew

Mister Car Wash
07.2022 - 07.2023
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Improved quality processes for increased efficiency and effectiveness.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Golf Services Associate

TopGolf
02.2022 - 07.2022
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Processed cash, credit and debit transactions accurately, limiting discrepancies.

Hostess

Native Grill & Wings
07.2021 - 01.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Used cash registers and credit card machines to cash out customers.

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
09.2023 - Current

High School Diploma -

Marana High School
Marana, AZ
05.2023

Skills

  • Customer-Oriented
  • New Hire Training
  • Creative Problem-Solving
  • Cash Handling
  • Customer Focus
  • Positive Attitude

Languages

American Sign Language
Limited Working

Timeline

Unit Clerical

Sodexo USA
11.2024 - Current

Bachelor of Science - Business Management

Grand Canyon University
09.2023 - Current

Supervisor

Herd Stop GCU
09.2023 - 11.2024

Quality Control Crew

Mister Car Wash
07.2022 - 07.2023

Golf Services Associate

TopGolf
02.2022 - 07.2022

Hostess

Native Grill & Wings
07.2021 - 01.2022

High School Diploma -

Marana High School

Similar Profiles

CREATE PROFILE
Nevaeh Breton