Nevaeh Bucklew
Wylie,TX
Summary
I am a dedicated professional with passion for learning. I interned during my junior and senior years of high school as a teachers assistant and as a 911 operator before officially working at the City of Murphy. I am quick to adapt, skilled in multitasking and stress management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
911 Operator
City of Murphy
09.2023 - 11.2024
- Received emergency calls from distressed individuals and provided immediate assistance.
- Provided support to callers by calming them down, providing instructions, and reassuring them of help.
- Maintained accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
- Assessed the urgency of each call and dispatched appropriate resources accordingly.
- Collaborated with local law enforcement officers to ensure proper response times for various situations.
- Gathered pertinent information from callers including medical history, number of people involved in incident, and any other relevant data needed for responding personnel.
- Monitored radio frequencies for updates on emergency situations in progress or new incidents occurring within jurisdiction area.
- Advised citizens on how to respond appropriately during emergency situations until first responders arrived at scene.
- Coordinated with other agencies such as fire departments or ambulance services to provide efficient service delivery.
Teaching Assistant
Akin Elementary School
09.2022 - 04.2024
- Assisted teachers in creating lesson plans and providing instructional materials.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Graded assignments, tests and papers according to teacher instructions.
- Provided one-on-one support for special needs students.
- Facilitated small group instruction sessions on various topics.
- Instructed students individually or in groups to reinforce learning concepts.
- Assisted with the development of Individual Education Plans.
- Developed positive relationships with parents and guardians of students.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Education
High School Diploma -
Wylie East High School
05-2024
Skills
- Emergency protocols
- Law enforcement procedures
- Listening Skills
- Multitasking Abilities
- Secure sensitive information
- Time management abilities
- Situational Awareness
- Adaptability
- Crisis Intervention
- Behavior redirection
- Mentoring students
- Grading assignments
- Classroom preparation and maintenance
- One-on-one and small-group instruction
- Childcare experience
Certification
- I am certified in CPR and AED usage
- Basic Telecommunicator License
Timeline
911 Operator
City of Murphy
09.2023 - 11.2024
Teaching Assistant
Akin Elementary School
09.2022 - 04.2024
High School Diploma -
Wylie East High School
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