Nevaeh Chavis
Huntersville,NC
Summary
Dynamic professional with extensive experience in caregiving and customer service. Proven ability to enhance client satisfaction through empathetic communication and effective problem-solving. Skilled in documenting client progress and generating sales opportunities, driving loyalty and well-being in diverse environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Gold Medal Home Health
03.2024 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Representative
Orangetheory Fitness
04.2023 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Direct Support Professional
Evian Care
11.2022 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Customer Service Representative
AAA
03.2021 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Trenton Central High School
Trenton, NJ06.2021
Skills
Caregiving
Sales
Customer Service
Certification
CPR
First Aide
Timeline
Direct Support Professional
Gold Medal Home Health
03.2024 - 03.2025
Sales Representative
Orangetheory Fitness
04.2023 - 03.2025
Direct Support Professional
Evian Care
11.2022 - 03.2023
Customer Service Representative
AAA
03.2021 - 10.2022
Trenton Central High School
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