Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nevaeh Dahlen

Nevaeh Dahlen

Sturtavent,Wisconsin

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Cleaner / Mitigation Technician

Servpro
05.2024 - Current
  • Performed routine cleaning tasks to maintain cleanliness and hygiene standards across all areas.
  • Operated cleaning equipment including floor buffers and vacuum cleaners efficiently.
  • Disposed of waste and recyclables following company protocols to ensure environmental safety.
  • Assisted with inventory management of cleaning supplies, ensuring adequate stock levels were maintained.
  • Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
  • Reduced property damage by quickly responding to emergency water and fire incidents.
  • Improved customer satisfaction by providing timely updates on mitigation progress.
  • Ensured compliance with local regulations regarding hazardous material disposal while completing required paperwork for each project.
  • Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
  • Safeguarded structural integrity during demolition processes by carefully following established procedures for removing damaged materials from affected sites.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Scare Actor

Abandoned Haunted House Complex
10.2021 - Current
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Assisted with costume maintenance and repairs, preserving the professional appearance of characters on stage.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
  • Kept up-to-date on industry best practices regarding special effects makeup application, enhancing realism within performances while maintaining safety standards for performers'' skin health.
  • Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Researched character types and delivered appropriate voice, gesture and physical presentation.
  • Assisted in maintaining cleanliness and organization of backstage areas, ensuring efficient transitions between scenes and minimizing downtime during performances.
  • Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.

Barista

Dunkin
05.2022 - 05.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Maintained regular and consistent attendance and punctuality.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Food Service Worker

Jellystone Rv Park And Camp Resort
06.2020 - 07.2020
  • Prepared and served food items according to health and safety standards.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted in inventory management, ensuring accurate stock levels for daily operations.
  • Trained new staff on food preparation techniques and service protocols.
  • Collaborated with team members to streamline service processes during peak hours.
  • Monitored food quality and freshness, reporting any discrepancies to management.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

High School -

Case High School
Racine, WI
06.2023

Skills

  • Food preparation and safety
  • Exceptional customer service
  • Ordering procedures
  • Employee training
  • Opening and closing duties
  • Sales expertise
  • Friendly and outgoing
  • Adaptive and creative
  • Professional demeanor
  • Cash Handling
  • Retail management
  • Routine management
  • Licensed driver
  • Dependability
  • Time management
  • Following directions

Websites

Timeline

Cleaner / Mitigation Technician

Servpro
05.2024 - Current

Barista

Dunkin
05.2022 - 05.2024

Scare Actor

Abandoned Haunted House Complex
10.2021 - Current

Food Service Worker

Jellystone Rv Park And Camp Resort
06.2020 - 07.2020

High School -

Case High School

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