Nevaeh Delmonte
New York
Summary
Dynamic Health Care Assistant with a proven track record at Heart to Heart International, excelling in patient support and health care compliance. Adept at documentation and reporting, I enhance customer service through effective communication and adaptability, ensuring optimal patient care and satisfaction. Committed to continuous improvement and professional development in health care settings.
Overview
5
5
years of professional experience
Work History
Health Care Assistant
Heart to Heart International
The Bronx
2023.05 - Current
- Administered medications orally or topically as prescribed by physician.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Participated in educational opportunities related to health care assistant duties.
Receptionist
european wax center
New York
2021.01 - 2023.03
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
Retail Sales Associate
Jimmy Jazz
New York
2019.11 - 2021.01
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Education
High School Diploma -
Kipp College Prep
The Bronx, NY2019-06
Skills
- Health care compliance
- Patient support
- Customer service
- Adaptability
- Documentation and reporting
- Reception desk management
Timeline
Health Care Assistant
Heart to Heart International
2023.05 - Current
Receptionist
european wax center
2021.01 - 2023.03
Retail Sales Associate
Jimmy Jazz
2019.11 - 2021.01
High School Diploma -
Kipp College Prep