Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Nevaeh Gardner

Salem,VA

Summary

Driven and collaborative professional with a proven track record in customer service and leadership, demonstrated at Defy Roanoke and other roles. Excelled in building strong team dynamics, enhancing customer satisfaction, and maintaining high-quality standards. Skilled in effective communication and operational efficiency, fostering positive environments and achieving significant client loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Flight Crew Member

Defy Roanoke
07.2023 - Current
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
  • Maintaining the facilities' appearance
  • Communicated openly with the management team to ensure smooth workflows during each shift.
  • Responsible for cleaning the lobby, dining area, and restrooms.
  • Developed a loyal clientele through friendly interactions, a positive attitude, and prompt assistance.
  • Making customers feel welcome is one of my goals.

Teacher Assistant

Small Steps Learning Academy
06.2023 - Current
  • Responded to student needs and questions promptly.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
  • Adhered to classroom protocols to keep areas clean, neat, and organized.
  • Assisted teachers with supervision and care of group of 8-10 children.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.
  • Contributed to a positive school culture by participating in staff meetings, committees, and community outreach initiatives.

Cashier

Kroger
04.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Cave Spring High School
Roanoke, VA
05.2024

Skills

  • Effective time management
  • Customer/Client relations
  • Student motivation
  • Positive learning environment
  • Active Listening
  • Customer-service oriented
  • Parent-teacher relations
  • Strong verbal communication

Affiliations

  • Inner-Faith Fellowship Church International

Certification

CTE - Early Childhood Education

CPR

Timeline

Flight Crew Member

Defy Roanoke
07.2023 - Current

Teacher Assistant

Small Steps Learning Academy
06.2023 - Current

Cashier

Kroger
04.2022 - 12.2022

Cave Spring High School

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Nevaeh Gardner