Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nevaeh Gaynor

Manchester,CT

Summary

A hardworking and determined individual seeking a Clerical Position at Connecticut GI. Very eager to apply my organizational and communication skills to support daily office operations and contribute in a great way towards work processes. Offering strong foundation in communication and adaptability, ready to learn and grow in the clerical environment. Brings commitment to office excellence and ability to quickly grasp in-office knowledge. Ready to use and develop problem-solving and teamwork skills

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Nike
04.2023 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Front Desk/Host

Dave & Buster's
12.2022 - 04.2023
  • Provided exceptional customer service by going above and beyond to accommodate guest requests or special needs.
  • Answered all phone calls including reservations for eating, party room options, game card prices, etc.
  • Made sure to stay calm and always follow company rules under any possible tense circumstances that could occur.
  • Managed phone system effectively, routing calls appropriately while maintaining a polite and professional demeanor at all times.

Retail Sales Associate

Dick's Sporting Goods, Inc
02.2021 - 09.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Education

High School Diploma -

Manchester High School
Manchester, CT
06-2020

No Degree - Criminal Justice

Monroe College
New Rochelle, NY

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Flexible schedule
  • Relationship building
  • Stocking and receiving
  • Store maintenance
  • Transaction processing
  • Stock replenishment
  • Policy and procedure adherence
  • Order processing
  • Brand representation

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • Coaching Certification - CIAC - March 2025

Timeline

Retail Sales Associate

Nike
04.2023 - 12.2024

Front Desk/Host

Dave & Buster's
12.2022 - 04.2023

Retail Sales Associate

Dick's Sporting Goods, Inc
02.2021 - 09.2021

High School Diploma -

Manchester High School

No Degree - Criminal Justice

Monroe College

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