Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nevaeh Givens

Wichita,KS

Summary

I am a compassionate Direct Support Professional with a proven track record at Heartspring, skilled in client support and behavior redirection. Adept at fostering personal growth through tailored care plans and effective communication, ensuring a safe and inclusive environment. Recognized for exceptional problem-solving abilities and commitment to maintaining dignity and privacy for all clients. I strive to be an organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Heartspring
07.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Part Time Clerk

QuikTrip
05.2023 - 05.2024
  • Maintained confidentiality of employee records and payroll information.
  • Participated in regular audits of the timekeeping system, identifying potential issues and recommending improvements as needed.
  • Provided exceptional customer service to internal stakeholders, addressing questions related to payroll calculations, company policies, or general concerns pertaining to recorded work hours.
  • Assisted in training and mentoring new Time Clerks, sharing best practices for efficient record-keeping and maintaining a high level of accuracy.
  • Assisted management in optimizing workforce scheduling through diligent tracking of staff availability and workload demands.
  • Facilitated smooth transitions for new hires by efficiently managing their timekeeping setup and orientation process.

Crew Member

Taco Bell
10.2022 - 05.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.

Crew Member

Spangles
03.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

General Studies

Heights Highschool
Wichita, KS
05-2023

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Relationship building
  • Transportation
  • Goal setting
  • Team collaboration
  • Safety monitoring
  • Self-advocacy training
  • Problem-solving
  • Multitasking and organization

Certification

CPR

Timeline

Direct Support Professional

Heartspring
07.2024 - Current

Part Time Clerk

QuikTrip
05.2023 - 05.2024

Crew Member

Taco Bell
10.2022 - 05.2023

Crew Member

Spangles
03.2022 - 10.2022

General Studies

Heights Highschool

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