Nevaeh Guerrero
Payson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Phlebotomist/IV Technician
Gabbert Medical
Payson, Arizona
11.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Administered intravenous fluids and medications as prescribed by physicians.
- Ensured proper handling and disposal of hazardous materials used in the IV process.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Prepared specimens for transport to external laboratories.
Receptionist
Gabbert Medical
Payson, Arizona
07.2021 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for patients and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
- Performed additional duties as requested by management team.
Hostess
Fargo's Steakhouse
Payson, Arizona
10.2019 - 07.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
Phlebotomy Certification -
Northwest Phlebotomy School
Phoenix, AZ10-2022
IV Therapy Technician Certification -
Northwest Phlebotomy School
Phoenix, AZ10-2022
High School Diploma -
Imagine Prep Superstition
Apache Junction, AZ05-2018
Skills
- Procedure Assistance
- Patient-focused care
- HIPAA Compliance
- Patient Scheduling
- Medical Billing
- Patient Flow Management
- Inventory Management
- Venipuncture and phlebotomy
- Preparing specimens and samples
- IV Insertion
- IV Pack Preparation
- Adaptability and Flexibility
- Physician Scheduling
- Data Entry
- File Management
- Verbal and written communication
- Positive and professional
- Basic accounting
- Microsoft Word & Excel Software Proficiency
References
References available upon request.
Timeline
Phlebotomist/IV Technician
Gabbert Medical
11.2022 - Current
Receptionist
Gabbert Medical
07.2021 - Current
Hostess
Fargo's Steakhouse
10.2019 - 07.2021
Phlebotomy Certification -
Northwest Phlebotomy School
IV Therapy Technician Certification -
Northwest Phlebotomy School
High School Diploma -
Imagine Prep Superstition
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