Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nevaeh Holland

Nevaeh Holland

Poughkeepsie

Summary

Skilled in many fast-paced on-the-spot situations. People's person with sunny and bubbly outlook on most situations. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Overall just a quick and adjustable employee, with wide spectrum of experience.

Overview

4
4
years of professional experience

Work History

DSP

Greystone Programs
06.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.

Shift Leader

Smoothie King
03.2022 - 05.2024
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Controlled food costs and managed inventory.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Supervised food presentation and plating to enhance visual appeal.
  • Monitored food inventory and supplies to prevent waste.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Seasonal Worker

Marshalls
11.2022 - 12.2022
  • Defined and developed clear expectations to achieve highest standards of retail food service execution.
  • Evaluated retail customers' product needs and promoted appropriate store products.
  • Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
  • Hired, trained and scheduled retail staff, prioritizing tasks for completion before anticipated deadlines.
  • Upheld proper visual merchandising standards on retail floor and windows.

Team Member

Wendy's
07.2021 - 10.2022
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Franklin D Roosevelt High School
Staatsburg, NY
06-2022

Skills

  • Housekeeping
  • Medical chart documentation
  • Wound care maintenance
  • Wound care
  • Emotional support
  • CPR/AED
  • Ability to lift
  • Time management
  • Cash register operation
  • Refund handling
  • Calm demeanor
  • Basic math
  • Cash handling
  • Phone etiquette

Timeline

DSP

Greystone Programs
06.2024 - Current

Seasonal Worker

Marshalls
11.2022 - 12.2022

Shift Leader

Smoothie King
03.2022 - 05.2024

Team Member

Wendy's
07.2021 - 10.2022

High School Diploma -

Franklin D Roosevelt High School

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