Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nevaeh Jimenez

Pembroke Pines,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Membership Clerk

Boys and Girls Club
Hollywood, FL
04.2024 - Current
  • Composed letters and electronic correspondence for professionals and management team.
  • Answered emails from existing and potential members regarding their accounts or services offered.
  • Managed incoming calls from current and prospective members to answer questions or provide information about membership options.
  • Tracked attendance at events sponsored by the organization for use in reporting metrics.
  • Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
  • Researched and compiled information for reports.
  • Reviewed written correspondence, correcting grammatical and spelling errors.
  • Processed payments for memberships using a variety of payment methods.
  • Assisted customers with inquiries regarding membership status, privileges, and benefits.

PIP Clerk

Bacen & Jordan P.A.
Plantation, FL
06.2023 - 04.2024
  • Monitored and directed work of lower-level clerks.
  • Answered telephones, directed calls, and took messages.
  • Monitored office supplies inventory and placed orders when necessary.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Provided excellent customer service to ensure satisfaction.
  • Verified accuracy of all paperwork prior to submission for processing.

Legal Assistant

Sean Marcus Law Firm
Hialeah, FL
11.2022 - 06.2023
  • Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
  • Attended hearings with counsel and recorded minutes from the proceedings.
  • Oversaw legal team appointments, hearings and depositions schedules.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Participated in client interviews, observed questioning process and documented information.
  • Processed incoming mail on a daily basis.
  • Organized exhibits and arguments to present evidence on behalf of clients.

Hostess/Waitress

Steves Pizza House
North Miami, FL
12.2020 - 06.2023
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted staff by serving food and beverages or bussing tables.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Education

Medical Assistant -

Fvi School of Nursing And Tecnology
Miramar, FL
06-2023

Skills

  • Customer inquiries
  • Cash handling experience
  • Business writing
  • Customer interaction
  • Organizational skills
  • Team collaboration
  • Adaptability
  • Microsoft Office Suite
  • Document preparation
  • Document scanning
  • Data management
  • Task prioritization
  • Telephone etiquette
  • Problem-solving abilities

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
ASL
Limited

Timeline

Membership Clerk

Boys and Girls Club
04.2024 - Current

PIP Clerk

Bacen & Jordan P.A.
06.2023 - 04.2024

Legal Assistant

Sean Marcus Law Firm
11.2022 - 06.2023

Hostess/Waitress

Steves Pizza House
12.2020 - 06.2023

Medical Assistant -

Fvi School of Nursing And Tecnology

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Nevaeh Jimenez