Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Nevaeh Jimenez

Hollywood

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Manager

Aef Schools
03.2025 - 06.2025
  • Managed daily office operations to ensure efficient workflow and organization.
  • Coordinated appointments, meetings, and travel arrangements for staff and administrators.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Membership Clerk

Boys and Girls Club
03.2024 - 03.2025
  • Processed new memberships, ensuring accurate data entry and compliance with organizational policies.
  • Assisted members in accessing programs and services, enhancing overall member satisfaction and engagement.
  • Communicated effectively with families regarding membership benefits, fostering strong relationships within the community.
  • Provided exceptional customer service by actively listening to member concerns and offering appropriate solutions or referrals as needed.
  • Processed membership applications, ensuring accurate data entry and timely updates in the database.

Hostess/Waitress

Steves Pizza
02.2021 - 04.2024
  • Greeted and seated guests promptly, enhancing overall dining experience.
  • Managed reservation system, optimizing seating arrangements during peak hours.
  • Coordinated with kitchen and waitstaff to ensure seamless service flow.
  • Addressed guest inquiries and concerns, maintaining high customer satisfaction levels.
  • Assisted in training new host staff on operational procedures and customer service standards.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

PIP Clerk

Bacen & Jordan PA
11.2023 - 02.2024
  • Processed incoming documents and maintained organized filing systems to ensure efficient retrieval.
  • Assisted in data entry tasks, ensuring accuracy and attention to detail in client records.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

Legal Assistant/Front Desk Receptionist

Sean Marcus Law Criminal Law Firm
12.2022 - 10.2023
  • Drafted legal documents and correspondence for criminal cases, ensuring adherence to firm standards.
  • Conducted thorough legal research to support case preparation and strategy development.
  • Managed case files and maintained organized records, improving efficiency in information retrieval.
  • Assisted attorneys in trial preparation by compiling evidence and organizing exhibits for court presentations.

Front Desk/Medical Assistant Intern

Urgent Care
02.2023 - 08.2023
  • Managed patient check-in and registration processes to ensure efficient workflow.
  • Scheduled appointments and coordinated patient follow-ups to enhance clinic operations.
  • Assisted in maintaining accurate patient records utilizing electronic health record systems.
  • Communicated effectively with patients to address inquiries and provide support.
  • Educated patients on office policies, procedures, and insurance verification processes.

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Billing
  • Scheduling and calendar management
  • Staff management
  • Employee training
  • Policy implementation

Certification

  • CMA - Certified Medical Assistant
  • First Aid/CPR Certified


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Manager

Aef Schools
03.2025 - 06.2025

Membership Clerk

Boys and Girls Club
03.2024 - 03.2025

PIP Clerk

Bacen & Jordan PA
11.2023 - 02.2024

Front Desk/Medical Assistant Intern

Urgent Care
02.2023 - 08.2023

Legal Assistant/Front Desk Receptionist

Sean Marcus Law Criminal Law Firm
12.2022 - 10.2023

Hostess/Waitress

Steves Pizza
02.2021 - 04.2024

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Nevaeh Jimenez