NEVAEH KUTSAR
Gresham,OR
Overview
1
1
year of professional experience
Work History
Receptionist Assistant
KO EXPRESS
01.2023 - Current
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Managed multiple tasks and met time-sensitive deadlines.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Managed multi-line telephone system and greeted claimants during office visits.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
KIDS MINISTRY TEACHER
FOUNTAIN OF LIFE CHURCH
09.2022 - Current
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Worked with directors and board members to develop lesson plans and special events for children.
- Supervised children from ages 3 to 6 years.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Assisted with organizing religious activities and services.
- Assisted with fundraising activities.
- Participated in various outreach programs.
CREW MEMBER
Crumbl Cookies
09.2022 - 01.2023
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ01.2023
Skills
- Call Answering and Routing
- Customer Satisfaction
- Customer Inquiries
- Document Scanning
- Cash Management
- Google Docs
- Cloud-Based File Organization
- Customer Interaction
Languages
Russian
Limited Working
Timeline
Receptionist Assistant
KO EXPRESS
01.2023 - Current
KIDS MINISTRY TEACHER
FOUNTAIN OF LIFE CHURCH
09.2022 - Current
CREW MEMBER
Crumbl Cookies
09.2022 - 01.2023
High School Diploma -
Penn Foster College
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