Nevaeh Menefee-Thornton
Buffalo
Summary
Very dedicated, while professional with strong customer service skills and a focus on maximizing guest experiences. Showcased ability to maintain organization and cleanliness in extreme environments, while ensuring a positive atmosphere for all attendees.
Overview
6
6
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Buffalo
05.2024 - Current
- Greeted guests warmly and ensured a positive movie-going experience.
- Provided excellent customer service by answering questions and offering advice on products.
- Maintained cleanliness and organization of the concession area during busy hours.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Assisted with special events and promotional screenings.
Package Handler
Fed Ex Ground
Lackawanna
04.2023 - 08.2024
- Loaded and unloaded packages from trucks and conveyor belts efficiently.
- Sorted packages by size, weight, and destination for accurate delivery.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Resident Assistant
Utica College
Utica
08.2023 - 03.2024
- Organized community-building events to enhance student engagement and participation.
- Facilitated communication between students and administration for issue resolution.
- Collaborated with staff on programming initiatives that promote diversity and inclusion.
- Completed routine rounds, checking with residents to meet care needs.
Crew Member
McDonald's
Buffalo
05.2020 - 08.2022
- Assisted customers with orders and provided menu information.
- Stocked supplies and organized inventory for efficient workflow.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
East High School
Buffalo, NY06-2022
Some College (No Degree) - Communications
Utica College
Utica, NYSkills
- Point-of-sale operation
- Transaction processing
- Sales techniques
- Inventory management
- Customer service
- Cleanliness maintenance
- Event support
- Communication skills
- Conflict resolution
Timeline
Floor Staff Member
Regal Cinemas
05.2024 - Current
Resident Assistant
Utica College
08.2023 - 03.2024
Package Handler
Fed Ex Ground
04.2023 - 08.2024
Crew Member
McDonald's
05.2020 - 08.2022
High School Diploma -
East High School
Some College (No Degree) - Communications
Utica College