Nevaeh Monroe
Washington
Summary
Dedicated and compassionate aspiring occupational therapist with a strong foundation in health behavior science and a passion for enhancing individuals' quality of life. Committed to continuous learning and professional growth to provide high-quality, patient-centered care in diverse settings.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Chic-Fil-A
707 G St NW Washington, DC
07.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of work areas to adhere to health standards.
- Collaborated with team members to optimize workflow during peak hours.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Dietary Aide
HarborChase of Wilmington
Wilmington, DE
11.2022 - 06.2024
- Foster meaningful conversations with senior community members regularly
- Adhere to dietary guidelines of residents to ensure their safety
- Collaborate with a team of 12 to effectively complete my tasks
Dietary Aide
Cadia Healthcare Rehabilitation
Wilmington, DE
08.2022 - 10.2022
- Served upwards of 50-60 residents 3 times a day
- Loaded and unloaded dishes to get them cleaned and sanitized
- Communicated with kitchen staff in transporting meals
Student Ambassador
Teen Warehouse
Wilmington, DE
04.2021 - 06.2022
- Received on hand experience as a sous chef
- Obtained career readiness through Interview prep, resume building, social-emotional evaluation
- Attended guest lectures via zoom daily and completed program partner evaluation
- Created and provided unhoused people with hygiene packages
Education
Bachelor of Science - Health Behavior Science
University of Delaware
Newark, Delaware, DE05.2025
High school diploma - undefined
Delcastle Technical High School
Wilmington, DE05.2023
Skills
- Computer: Proficient in Microsoft Office (word and powerpoint), G Suite (Docs, slides, drive)
- Social media: Instagram and TikTok
- Clear communication
- Problem-solving
- Cash handling
- Taking orders
- Cleaning and sanitizing
- Assertiveness
Websites
Certification
- CPR certified
- Surgical Technology certified
Timeline
Crew Member
Chic-Fil-A
07.2025 - Current
Dietary Aide
HarborChase of Wilmington
11.2022 - 06.2024
Dietary Aide
Cadia Healthcare Rehabilitation
08.2022 - 10.2022
Student Ambassador
Teen Warehouse
04.2021 - 06.2022
High school diploma - undefined
Delcastle Technical High School
Bachelor of Science - Health Behavior Science
University of Delaware