Nevaeh Newman
Massillon,OH
Summary
Dynamic Licensed Nail Technician with a proven track record at JMZ SALON, excelling in nail artistry and client consultation. Recognized for enhancing client satisfaction through personalized service and innovative designs, while maintaining strict health and safety compliance. Skilled in inventory management and fostering strong client relationships, driving repeat business and loyalty.
Overview
5
5
years of professional experience
Work History
Nail Technician
NCN Beauty
Massillon, OH
08.2024 - Current
- Provided high-quality nail services, ensuring client satisfaction and adherence to health and safety standards.
- Assisted in maintaining cleanliness and organization of workstations and tools to enhance efficiency.
- Collaborated with team members to create a welcoming environment for clients during appointments.
- Kept up-to-date with current nail trends and techniques, enhancing service offerings.
- Managed scheduling of appointments to optimize workflow and minimize wait times for clients.
- Recommended suitable nail care products based on individual client needs, fostering repeat business.
- Maintained accurate records of services performed and products used for inventory management purposes.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Licensed Nail Technician
JMZ SALON
Massillon
06.2024 - 08.2025
- Provided exceptional nail care services, ensuring client satisfaction and retention.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted clients in selecting nail designs and colors, enhancing overall experience.
- Executed manicure and pedicure treatments with precision and attention to detail.
- Developed knowledge of new products and techniques to enhance service offerings.
- Managed inventory of nail care products, ensuring availability for daily operations.
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
- Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
Crew Member
McDonald's
Massillon, OH
02.2021 - 03.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Assisted in training new crew members on operational procedures and best practices.
- Handled cash transactions accurately, contributing to overall financial accuracy at the register.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Server
Chloe’s Diner
Massillon, OH
01.2022 - 05.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in menu knowledge, effectively answering customer inquiries and making recommendations.
- Managed food and beverage orders accurately, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to safety standards.
- Implemented process improvements that enhanced workflow efficiency in busy shifts.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
No Degree - Psychology
Stark State College
Canton, OHHigh School Diploma -
Massillon Washington Highschool
Massillon, OH05.2024
Skills
- Nail artistry
- Client consultation
- Health and safety compliance
- Manicure techniques
- Sanitation practices
- Product recommendation
- Pedicure techniques
- Inventory management
- Customer relationship management
- Appointment scheduling
- Nail design trends
- Retail sales strategies
- Team collaboration
- Time management
- Equipment sterilization
- Social media marketing
- Customer feedback analysis
- Problem-solving skills
- Sanitation procedures
- Appointment management
- Relationship building
- Product knowledge
- Verbal and written communication
- Hygiene practices
- Schedule maintenance
- Product upselling
- Training and coaching
- Attention to detail
- Active listening
- Client satisfaction
Websites
Accomplishments
When I was 15 years old I started my own nail business. I’ve received college scholarships for cheerleading in high school. This year for college I managed to keep a 4.0 gpa.
Timeline
Nail Technician
NCN Beauty
08.2024 - Current
Licensed Nail Technician
JMZ SALON
06.2024 - 08.2025
Server
Chloe’s Diner
01.2022 - 05.2022
Crew Member
McDonald's
02.2021 - 03.2024
No Degree - Psychology
Stark State College
High School Diploma -
Massillon Washington Highschool