Nevaeh Nichols
Martinsburg
Summary
Dynamic and results-oriented cashier with a proven track record at Dunkin' Donuts Franchising, excelling in cash handling and customer service. Recognized for enhancing sales through effective promotional displays and fostering customer loyalty. Strong interpersonal skills and calm under pressure contribute to a positive shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Dunkin' Donuts Franchising
Morgantown
08.2024 - 03.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Olde Country Diner
Martinsburg
06.2022 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
Psychology
West Virginia University
Morgantown, WV05-2027
Skills
- Customer service
- Problem solving
- Cash handling and management
- Training and mentoring
- Interpersonal skills
- Friendly, positive attitude
- Organizational skills
- Verbal communication
- Cultural awareness
- Calm under pressure
- Active listening
Affiliations
- I have done volunteering at resource organization in downtown Morgantown
- I have done volunteering at churches
Accomplishments
- I have made the Deans List my second semester of freshman year
- I have been awarded scholarship from my addiction studies minor
Certification
- I have my food handlers card
Timeline
Cashier
Dunkin' Donuts Franchising
08.2024 - 03.2025
Cashier
Olde Country Diner
06.2022 - 08.2024
Psychology
West Virginia University
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