NEVAEH ORTIZ
Houston,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to demonstrate strong analytical, teamwork skills, which contributes to team success.
Overview
5
5
years of professional experience
Work History
Clean Room Operator
Hemlock Semiconductor
09.2022 - 10.2024
- Communicated with leadership and team members to resolve operational issues quickly, showcasing strong problem-solving and teamwork skills.
- Transported and prepared materials, ensuring timely delivery and precise handling, similar to the demands of patient transport.
- Monitored and inspected equipment regularly, reporting issues promptly, reducing downtime by 15%.
- Maintained a clean and safe workspace by adhering to strict contamination control protocols, achieving zero contamination incidents over two years.
- Documented and tracked production tasks for 20+ batches daily, ensuring accuracy and compliance with regulatory standards.
- Assisted in achieving monthly production quotas of over 10,000 pounds of poly-silicon, demonstrating efficiency and attention to detail.
- Collaborated with cross-functional teams to improve workflow efficiency, reducing material waste by 10%.
- Followed safety protocols rigorously, contributing to a 100% compliance rate during audits.
- Ensured proper storage and disposal of equipment and materials, maintaining organization and preventing mishandling.
Front-End Team Member
Wendy's
11.2019 - 12.2021
- Provided excellent service to over 1,500 customers per shift, maintaining a friendly and efficient environment.
- Resolved customer concerns, achieving a 100% satisfaction rate by listening carefully and offering tailored solutions.
- Processed cash and card payments with 99% accuracy, reconciling the register daily without discrepancies.
- Managed and restocked inventory during high-demand periods, ensuring items were available for over 1,200 daily orders.
- Collaborated with team members to improve service speed, cutting average wait times by 20% during peak hours.
- Maintained cleanliness and safety by completing daily checklists and ensuring compliance with health protocols.
- Supported operational goals by completing tasks efficiently and assisting coworkers in a fast-paced environment.
- Contributed to the company’s customer loyalty program by engaging customers and increasing sign-ups by 15%.
- Earned Employee of the Month recognition three times for exceptional performance and dedication.
Education
High School -
Arthur Hill High School
Saginaw, MI06.2022
Skills
- Product-Marketing
- Health & Safety Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Task Prioritization
- Interpersonal Skills
- Computer Literacy
- Time management abilities
- Quality Assurance
- Workflow Optimization
- Technical communication
Accomplishments
- G.P.A: 3.5
- Certificate of Achievement Honor Roll
- Outstanding Attendance
- Merit Academic Achievement
Hobbies and Interests
- Client Services
- Health & Wellness
- Exercising
- Traveling
- Aesthetics
Timeline
Clean Room Operator
Hemlock Semiconductor
09.2022 - 10.2024
Front-End Team Member
Wendy's
11.2019 - 12.2021
High School -
Arthur Hill High School
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