Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Rinquest

South Jordan,Utah

Summary

Responsible Barista Shift Manager with 3 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands.

Overview

6
6
years of professional experience

Work History

Barista Shift Lead

Fueled Fresh Kitchen
02.2020 - Current
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Supervised food presentation and plating to enhance visual appeal.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Made Coffee's, Acai, Smoothies, Juices, and more from memory.
  • Delivered food to customers with good plating.
  • Overseeing the flow of the shift and workers
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.

Receptionist

National Buic GMC
05.2017 - 02.2020
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to the correct offices.
  • Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Broke down deals, and put them in the correct order for higher-ups.
  • Sorted all of the deals made into payroll.

Education

No Degree - Accounting

Salt Lake Community College
Salt Lake City, UT
06.2026

High School Diploma -

Itineris Early College High School
West Jordan, UT
05.2020

Skills

  • Fast Learner
  • Works Well Under Pressure
  • Store Opening and Closing
  • Excellent Attention to Detail
  • Astounding Customer Service
  • Telephone Skills

Timeline

Barista Shift Lead

Fueled Fresh Kitchen
02.2020 - Current

Receptionist

National Buic GMC
05.2017 - 02.2020

No Degree - Accounting

Salt Lake Community College

High School Diploma -

Itineris Early College High School

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Nevaeh Rinquest