Nevaeh Scott
Whitehouse,TX
Summary
Dynamic and reliable professional with extensive experience at Atria Senior Living, excelling in food safety and exceptional communication. Proven ability to enhance customer satisfaction through effective problem-solving and team management. Recognized for cultivating a loyal clientele and maintaining high cleanliness standards, ensuring a positive dining experience.
Overview
8
8
years of professional experience
Work History
Restaurant Coordinator
Atria Senior Living
Tyler, TX
07.2023 - Current
- Assisted in coordinating daily restaurant operations to ensure smooth service delivery.
- Supported management in scheduling staff shifts and maintaining employee records.
- Managed reservations and guest inquiries to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
- Addressed customer concerns with empathy and professionalism, cultivating a loyal clientele base over time.
- Monitored food usage and ordered inventory trucks.
Medication Technician
Atria Senior Living
Tyler, TX
08.2020 - 07.2023
- Administered medications accurately to residents, following prescribed schedules and safety protocols.
- Monitored patients for adverse reactions, reporting changes to nursing staff promptly.
- Assisted in maintaining medication inventory, ensuring compliance with regulatory standards.
- Educated residents on medication purposes and side effects, enhancing understanding and adherence.
- Conducted regular audits of medication storage and documentation to ensure accuracy and compliance.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Caregiver
Atria Senior Living
Tyler, TX
08.2020 - 07.2023
- Provided compassionate care and assistance with daily living activities for residents.
- Monitored and reported changes in clients' physical and emotional conditions to healthcare professionals.
- Assisted clients with mobility, ensuring safety during transfers and movement.
- Trained new staff on caregiving best practices and company protocols for quality service delivery.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Crew Member
Mr.Taco
Whitehouse, TX
02.2019 - 05.2019
- Took orders, answered the telephone,while working the cash register
- General cleaning
- Ran food to customers
- Made drinks for togo orders and restocked utensils.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Carhop
Sonic
Whitehouse, TX
11.2017 - 02.2019
- Delivered prompt and friendly service to customers in busy drive-in environment.
- Managed multiple orders simultaneously, ensuring accuracy and efficiency during peak hours.
- Coordinated with kitchen staff to guarantee timely preparation of menu items.
- Trained new team members on service protocols and company standards.
- Maintained cleanliness and organization of work area to uphold health regulations.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TX05-2019
Skills
- Food safety
- Exceptional communication
- Team management
- Reservation handling
- Quick learner
- Cleanliness and sanitation
- Teamwork
- Problem-solving
- Reliable and responsible
Timeline
Restaurant Coordinator
Atria Senior Living
07.2023 - Current
Medication Technician
Atria Senior Living
08.2020 - 07.2023
Caregiver
Atria Senior Living
08.2020 - 07.2023
Crew Member
Mr.Taco
02.2019 - 05.2019
Carhop
Sonic
11.2017 - 02.2019
High School Diploma -
Whitehouse High School