Nevaeh Sturkey
Minneapolis,MN
Summary
5 years of Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Retail Sales Associate
Bath & Body Works
Bloomington, MN
01.2026 - Current
- Provided personalized product recommendations based on customer needs and fragrance preferences
- Greeted and assisted customers, enhancing in-store shopping experience
- Promoted store promotions, loyalty programs, and seasonal products, increasing customer engagement and sales
- Processed cash and card transactions accurately using the POS system
- Maintained product displays and ensured shelves were fully stocked and organized
- Maintained store cleanliness and visual merchandising standards
Sales Associate
Victoria Secret
Minnetonka, MN
04.2026 - 10.2026
- Assisted customers with bra fittings and personalized styling at Victoria's Secret
- Answered product questions and resolved customer concerns on sales floor
- Operated POS register for purchases, returns, and gift card transactions
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained fitting rooms, recovery standards, and organized sales displays
- Replenished merchandise floor with folded lingerie, sleepwear, and accessories
- Assisted customers in locating desired products throughout store, answered questions, and offered product advice.
- Provided warm greetings to customers to enhance their shopping experience and provided exceptional customer service.
Nike Sales Associate
NIKE
Bloomington, MN
10.2024 - 05.2025
- Exceeded monthly sales goals through strategic upselling and tailored product recommendations.
- Provided personalized service to over 50 customers per shift, fostering customer loyalty.
- Accurately handled cash and card transactions while promoting store promotions.
- Ensured visual merchandising and store cleanliness met brand standards to enhance customer experience.
- Supported inventory management, receiving and restocking weekly shipments.
Education
Postsecondary education - Cosmetology
Empire Beauty School
Bloomington, MNBachelor's degree - Psychology
Augsburg College
Minneapolis, MNHigh school diploma or GED -
Hopkins Senior High School
Minnetonka, MNTraining program - Cosmetology
Empire Beauty School
Bloomington, MNSkills
- Customer communication
- POS systems
- Cashiering
- Client interaction via phone calls
- Cash register operations
- Making change
- Payment verification
- Merchandising display arrangement
- Phone communication
- Customer returns handling
- Professional ethics
- Customer inquiry handling
- Retail sales transactions
- Client communication
- Processing cash transactions
- Customer relationship building
- Mobile devices
- Cleaning
- Active learning
- Payment card processing
- Guest services
- Writing skills
- Customer service
- Active listening
- Makeup application
- Computer operation
- Attention to detail
- Computer skills
- Financial transaction processing
- Cash handling - Cash handling experience (3-5 years)
- Store opening/closing procedures
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Sales Associate
Victoria Secret
04.2026 - 10.2026
Retail Sales Associate
Bath & Body Works
01.2026 - Current
Nike Sales Associate
NIKE
10.2024 - 05.2025
Postsecondary education - Cosmetology
Empire Beauty School
Bachelor's degree - Psychology
Augsburg College
High school diploma or GED -
Hopkins Senior High School
Training program - Cosmetology
Empire Beauty School