Nevaeh Velasquez
Sacramento,CA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
5
5
years of professional experience
Work History
Cashier
The Habit Burger Grill
Sacramento, California
04.2023 - 11.2024
- Greeted customers, answered questions and provided general information regarding menu items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Resolved customer complaints regarding food quality or service in a professional manner.
Cashier
Jamba Juice
Sacramento, 95832
04.2023 - 07.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new staff members on proper juicing techniques, recipes, and safety protocols.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Delivered drinks to customers.
- Facilitated communication between different teams within the organization to ensure smooth operations.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Manager
McDonald’s
Sacramento, CA
12.2019 - 01.2023
- Ensured compliance with regulatory requirements and industry standards.
- Conducted performance reviews for team members.
- Trained employees on additional job positions to maintain coverage of roles.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Education
Associate of Science - Veterinary Technology
Carrington College
Sacramento, CASkills
- Data entry
- Cash handling expertise
- Transaction handling
- Cash register operation
- Cash handling and management
- Time management skills
- Customer service excellence
- Cleaning and sanitizing
- Multitasking and organization
- Written and verbal communication
- Work ethic and integrity
- Patience and empathy
- Drawer balancing
Timeline
Cashier
The Habit Burger Grill
04.2023 - 11.2024
Cashier
Jamba Juice
04.2023 - 07.2024
Manager
McDonald’s
12.2019 - 01.2023
Associate of Science - Veterinary Technology
Carrington College