Nevaeh Williams
Shreveport
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Pro Smoke and Vape
05.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Gas Station Clerk
Kroger
03.2023 - 06.2023
- Maintained clean and orderly work station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
ClickList Clerk
Smiths Food And Drug
09.2020 - 02.2023
- Boosted efficiency of order fulfillment process with timely preparation of orders according to customers'' specified pick-up times.
- Enhanced customer satisfaction by efficiently fulfilling online orders and ensuring product quality.
- Maintained up-to-date knowledge of store promotions, product offerings, and store layout to better assist customers when needed during the ordering process or at pickup time.
Host
The Great Dance
03.2019 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma -
06-2019
Skills
- Customer service
- Time management
- Teamwork and collaboration
- Multi-tasking strength
- Outgoing personality
- Flexible schedule
Languages
American Sign Language
Professional Working
Timeline
Sales Associate - Pro Smoke and Vape
05.2024 - 04.2025
Gas Station Clerk - Kroger
03.2023 - 06.2023
ClickList Clerk - Smiths Food And Drug
09.2020 - 02.2023
Host - The Great Dance
03.2019 - 07.2019
La Follette High School - High School Diploma,
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