Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeha Ramirez-Perez

Omaha,NE

Summary

Motivated and dependable graduate with 2 years of experience in customer-facing roles. Skilled in event coordination, team leadership, and providing exceptional guest service. Looking to apply my communication and organizational skills in a fast-paced, people-focused environment.

Overview

2
2
years of professional experience

Work History

Party Pro

BounceU
Omaha, Nebraska
06.2023 - Current
  • Planned and executed engaging birthday party experiences for children and families.
  • Coordinated with clients to customize party themes and activities, ensuring satisfaction.
  • Managed inventory of party supplies, maintaining optimal stock levels for events.
  • Executed setup and breakdown of party spaces, ensuring cleanliness and organization.
  • Trained new staff on operational procedures and customer service best practices.
  • Developed marketing strategies to promote party packages, increasing awareness among potential clients.
  • Maximized event success through thorough communication with all team members involved in planning and execution stages.
  • Prioritized time management skills for efficient scheduling of multiple concurrent projects without compromising quality standards or deadlines.
  • Increased overall client satisfaction by consistently exceeding expectations and delivering memorable experiences.

Supervisor

BounceU
06.2023 - Current
  • Supervised daily operations to ensure safety and quality standards were met consistently.
  • Trained and mentored team members on best practices for customer service and facility maintenance.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Collaborated with management to create engaging programs that increased customer satisfaction.
  • Resolved customer inquiries and complaints in a timely manner, enhancing overall guest experiences.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Answered incoming phones and emails

Education

Bachelor of Science - Psychology

University of Nebraska At Omaha
Omaha, NE
05-2027

Associate of Arts - Liberal Arts

Metropolitan Community College
Omaha, NE
05-2025

Skills

  • Strong communication skills
  • Team leadership
  • Customer Service-oriented
  • Staff supervision experience
  • Attention to detail
  • Time management
  • Problem-solving
  • Multitasking and organization
  • Goal oriented
  • Software experience
  • Organization skills
  • Telephone skills

Timeline

Party Pro

BounceU
06.2023 - Current

Supervisor

BounceU
06.2023 - Current

Bachelor of Science - Psychology

University of Nebraska At Omaha

Associate of Arts - Liberal Arts

Metropolitan Community College

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