Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Nevaeha WIlson

Carlsbad,NM

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Alibi coffee house
Carlsbad , NM
09.2024 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained new baristas on company policies and procedures.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks, including lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Ensured all equipment was maintained in proper working order in accordance with the manufacturer's instructions.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Described menu items to customers and suggested products based on stated preferences.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Sales Associate

Famous Footwear
Carlsbad, NM
05.2024 - 09.2025
  • Organized stockroom shelves according to size, color, or style.
  • Attended weekly team meetings to review performance goals and objectives.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Maintained the cleanliness of the store environment, including floors, windows, and displays.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
  • Processed transactions using a point-of-sale system.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Early College High School
Carlsbad, NM
05-2026

Business Management -

Southeastern New Mexico
Carlsbad, NM
05-2026

Skills

  • Customer service
  • Employee training
  • Inventory management
  • Sales techniques
  • Team collaboration
  • Problem solving
  • Calm demeanor
  • Multitasking and organization
  • Workflow management
  • Adaptive and creative

Accomplishments

  • capturing kids hearts
  • 130 hours of voluntering

Certification

  • CPR Certification
  • Food certification

Affiliations

  • student council treasurer

Timeline

Barista

Alibi coffee house
09.2024 - Current

Sales Associate

Famous Footwear
05.2024 - 09.2025

High School Diploma -

Early College High School

Business Management -

Southeastern New Mexico

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