Nevany Castro
Port Saint Lucie,FL
Summary
Experienced Human Resources Consultant successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.
Overview
16
16
years of professional experience
Work History
Freelancer
A11 BUSINESS SOLUTIONS, LLC
10.2023 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Optimized project efficiency by creating and implementing effective task management strategies.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Trained new team members to apply best coding best practices and proper use of development tools.
HR BUSINESS PARTNER
Caring Hands Home Care
01.2023 - Current
- As Director of Human Resources and Operations, I : Developed and implemented HR strategies and initiatives aligned with the overall business objectives
- Created and Oversaw the recruitment, selection, and onboarding processes for existing and new hires
- Managed employee relations, including conflict resolution, disciplinary actions, and performance management
- Ensured compliance with state, local and federal laws and regulations
- Developed and administered operational HR policies and procedures to bring structure and consistency to the organization
- Led change management initiatives to support organizational growth and development
- Built relationships with caregivers, staff and clients at all levels of the organization
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
HUMAN RESOURCES MANAGER
Bug Bite Thing
10.2021 - 07.2022
- Executed high-priority projects leveraging project time management skills, ensuring timely delivery within budget constraints
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed partnership with senior leaders and served as advisor to better handle employee relations, development and growth
- Recruited superior workforce of associates to mid level management staff and maintained 100% employee retention rate for 9 consecutive months
- Developed safety protocols and procedures in accordance with CDC guidelines to handle COVID-19 in the workplace
- Developed an employee-oriented culture that emphasized on continuous improvement through mentorship of senior leaders and mid level managers
- Developed and progressively implemented policies, procedures and best practices that aligned with the organization's strategic goals
- Led investigations with employee complaints or concerns that were brought forth
- Managed payroll via ADP system, and processed benefit enrollment services
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
HUMAN RESOURCES GENERALIST
Interim Health Care Services
09.2012 - 07.2017
- Mediated problems between employees and managers to smoothly resolve issues and maintain worker satisfaction
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Guided employees and management through policy questions and expertly resolved any disputes
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Maintained accurate and updated employee files and supervised payroll processing
- Administered stay surveys and conducted focus groups to understand employee desires and improve engagement
- Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and timesheets
- Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process
- Planned and implemented recruitment plans to effectively bring in and hire well-qualified candidates
- Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards
- Created fun and engaging employee-focused events to boost morale and maximize retention
HUMAN RESOURCES BUSINESS CONSULTANT
Autumn Home Care Services
04.2012 - 09.2012
- Supported efforts to recruit and hire staff, including posting advertisements, pre-screening and interviewing applicants, completing reference checks, and orienting new employees
- Streamlined HR processes for increased efficiency and cost savings.
- Oversaw smooth employee terminations by coordinating paperwork and conducting the exit interviews
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Reduced turnover rates by analyzing data and developing targeted retention programs.
- Mentored junior HR professionals in best practices; provided support during challenging situations.
- Collaborated with cross-functional teams to streamline recruitment processes, reducing time-to-fill metrics.
- Delivered exceptional customer service to internal clients, efficiently addressing inquiries related to benefits administration or policy interpretation.
HUMAN RESOURCE SPECIALIST
Family Home Health Services
07.2008 - 03.2012
- Ensured proper communication across hierarchy and with employees for timely redressal of employees and vendors complaints related to payroll & training conflicts, promoting harmonious work environment
- Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process
- Identified training requirements for new & existing employees and organized various training sessions, workshops, and other activities
- Ordered office supplies, maintained department equipment, sorted and distributed mail, and performed other administrative support functions
- Provided first-line customer service by responding to all HR for payroll, contract negotiation, training related inquiries
Education
MBA -
Western Governor's University
01.2020
Bachelors - Human Resource Management
Western Governor's University
01.2020
Skills
- Talent Acquisition/Recruiting
- Onboarding/Offboarding
- Training & Development
- Leadership
- HRIS/ADP/Paychex,Gusto
- Employee Relations
- Payroll/Benefits Management
- Negotiation
- Employment & Labor Law
- Performance Management
- Social Media Management
- Bilingual English/Spanish
Customer Support
Project Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Freelancer
A11 BUSINESS SOLUTIONS, LLC
10.2023 - Current
HR BUSINESS PARTNER
Caring Hands Home Care
01.2023 - Current
HUMAN RESOURCES MANAGER
Bug Bite Thing
10.2021 - 07.2022
HUMAN RESOURCES GENERALIST
Interim Health Care Services
09.2012 - 07.2017
HUMAN RESOURCES BUSINESS CONSULTANT
Autumn Home Care Services
04.2012 - 09.2012
HUMAN RESOURCE SPECIALIST
Family Home Health Services
07.2008 - 03.2012
Bachelors - Human Resource Management
Western Governor's University
MBA -
Western Governor's University
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