Neve D'Amico
Pennington
Summary
Hardworking employee with customer service, leadership, multitasking, and time management abilities. Well-suited for diverse types of work and interaction with others. Devoted to giving every customer a positive experience.
Overview
3
3
years of professional experience
Work History
Carvel Employee
Carvel Ice Cream Store
Pennington Gap
05.2023 - 08.2024
- Delivered food orders promptly and courteously.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Cashier
Candela Brothers Pizza & Italian Cuisine
Pennington
05.2022 - 08.2022
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
Babysitter
Private Residence
Pennington
05.2021 - 08.2021
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Engaging in age-appropriate activities like reading stories or playing games.
- Assisting with meals, snacks, and bedtime routines for the children.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Education
Bachelor of Science - Astronomy
Stony Brook University
Stony Brook, NY05-2028
Skills
- Leadership
- Problem-solving
- Flexible and adaptable
- Customer service
- Attention to detail
- Customer relationship management
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Carvel Employee
Carvel Ice Cream Store
05.2023 - 08.2024
Cashier
Candela Brothers Pizza & Italian Cuisine
05.2022 - 08.2022
Babysitter
Private Residence
05.2021 - 08.2021
Bachelor of Science - Astronomy
Stony Brook University
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