Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Neve Espinoza

San Antonio

Summary

Pastry chef with extensive experience at Kneaders Bakery, specializing in cake decorating and food safety. Demonstrated ability to improve workflow efficiency and provide exceptional customer service. Proficient in inventory management and maintaining high-quality standards, consistently delivering delightful creations that exceed customer expectations. Strong attention to detail and effective communication skills contribute to a collaborative kitchen environment.

Overview

10
10
years of professional experience

Work History

Cake Decorator

HEB Grocery Store
San Antonio
07.2021 - 07.2025
  • Collaborated with team members to fulfill large cake orders efficiently.
  • Trained new staff on cake decorating techniques and safety practices.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Frosted finished cakes evenly and smoothly using various techniques.
  • Organized supplies to ensure efficient workflow during cake decorating process.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Provided guidance to other team members regarding proper cake decorating techniques.
  • Assembled multiple tiers of cakes with precision and stability.
  • Stocked shelves and ordered inventory when product stock became low.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Measured ingredients accurately according to recipes used in the bakery.
  • Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
  • Met with customers to discuss needed bakery items and take orders.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Created visually appealing displays to showcase decorated cakes in the store.
  • Followed store policies to ensure food safety and compliance standards were met.
  • Managed inventory of decorating supplies and ingredients.

Baker/Back of House Team Member

Texas Roadhouse
San Antonio
01.2016 - 08.2024
  • Executed daily duties with precision and efficiency.
  • Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
  • Operated kitchen equipment safely, including grills and ovens.
  • Maintained cleanliness and organization of kitchen workstations throughout shifts.
  • Adhered to food safety guidelines for handling, cooking, and storing ingredients.
  • Assisted in training new cooks on kitchen procedures and techniques.
  • Set up workstations with necessary ingredients, utensils, and cooking equipment.
  • Communicated effectively with staff regarding orders and menu modifications.

Pastry Chef

Kneaders Bakery
San Antonio
06.2020 - 09.2021
  • Prepared a variety of artisanal pastries using high-quality ingredients.
  • Maintained cleanliness and organization in the pastry station at all times.
  • Trained junior staff on proper baking techniques and food safety protocols.
  • Monitored ingredient inventory to ensure availability for daily production needs.
  • Decorated pastries and cakes with precision to meet customer specifications.
  • Implemented efficient workflows to streamline pastry preparation processes.
  • Assisted in menu planning for all pastry items.
  • Managed time efficiently to produce high-quality goods within tight deadlines.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Monitored food quality and safety standards in the kitchen.
  • Ordered necessary supplies to maintain adequate inventory levels of baking ingredients.

Deli Clerk/Baker

MDBS comissary
San Antonio
08.2019 - 07.2021
  • Prepared and sliced deli meats and cheeses to customer specifications.
  • Maintained cleanliness and organization of deli counters and equipment.
  • Assisted customers with product selection and answered inquiries about ingredients.
  • Operated slicing machines and scales for accurate portioning of products.
  • Followed food safety guidelines to ensure quality and freshness of items.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Greeted customers in a friendly and professional manner.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Operated commercial ovens and mixers to ensure consistent product quality.
  • Maintained cleanliness and organization in the baking area throughout shifts.
  • Collaborated with team members to streamline production processes effectively.
  • Followed health and safety regulations to maintain a safe working environment.
  • Followed food safety guidelines while preparing all food items.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.

Education

Associate of Arts - Pastry Arts

St.Philip's College
San Antonio, TX
05-2019

Skills

  • Cake decorating
  • Food safety
  • Customer service
  • Baking techniques
  • Inventory management
  • Time management
  • Quality control
  • Attention to detail
  • Problem solving
  • Workflow efficiency
  • Effective communication
  • Baking machinery
  • Quality control analysis
  • Baking equipment
  • Commercial production
  • Recipe creation and conversion
  • Multitasking
  • Basic mathematics
  • Strong communication skills
  • Food production
  • Hospitality and accommodation
  • Multitasking capacity

Affiliations

  • hiking
  • teach children at church

References

References available upon request.

Timeline

Cake Decorator

HEB Grocery Store
07.2021 - 07.2025

Pastry Chef

Kneaders Bakery
06.2020 - 09.2021

Deli Clerk/Baker

MDBS comissary
08.2019 - 07.2021

Baker/Back of House Team Member

Texas Roadhouse
01.2016 - 08.2024

Associate of Arts - Pastry Arts

St.Philip's College

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