Neve Harmon
North Port,FL
Summary
I am a friendly and outgoing barista with a passion for creating a welcoming environment for every customer. With extensive experience in handling food and beverages, I excel at delivering high-quality service while ensuring that every order is prepared to perfection. My great social skills allow me to connect with customers easily, making their experience enjoyable and memorable. I am also skilled in processing payments efficiently and accurately, always prioritizing customer satisfaction. Meeting and exceeding customer demands is my top priority, and I take delight in making sure each person leaves with a smile.
Overview
2
2
years of professional experience
Work History
Barista
Tate Johnson
Winthrop, WA
05.2022 - 09.2024
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Education
High School Diploma -
Ignite Christian Academy
Online01-2025
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Safe Food Handling
- Beverage Preparation
Past Employment
Sheri's Sweet Shop
Employer: Tate Johnson - (509) 846 5033
Main Deck,207 Riverside Ave, Winthrop, WA 98862
Timeline
Barista
Tate Johnson
05.2022 - 09.2024
High School Diploma -
Ignite Christian Academy
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