Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Neveah Burks-Maye

Cold Spring,KY

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Coach

Courts 4 Sports
Cincinnati, OH
08.2024 - Current
  • Communicated with coaches and athletes to discuss tournaments, competitions and other events.
  • Analyzed performance data to identify areas of improvement for individuals or teams.
  • Conducted daily practice sessions to enhance team performance and individual skills.
  • Adhered strictly to safety protocols while supervising practices or competitions.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Communicated rules and expectations to student athletes and performed necessary corrective actions.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Implemented injury prevention and conditioning programs to maintain athlete health and performance.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Developed and executed strategic game plans and adjustments during competitions.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
  • Organized and led team meetings to set goals, discuss strategies, and review performance.

Hourly Manager

Outback Steakhouse
Cincinnati, OH
06.2021 - Current
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Ensured compliance with regulatory requirements and industry standards.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented quality control measures to uphold company standards.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategic plans to achieve company objectives.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Managed risk by developing and implementing effective risk management strategies.
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed household errands and other essential duties.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Proposed or approved modifications to project plans.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.

Shift Leader

Plato's Closet
Cincinnati, OH
05.2019 - 05.2021
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Maintained positive working relationship with fellow staff and management.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Monitored inventory levels and ordered supplies as needed.
  • Resolved customer complaints promptly and professionally.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.

Education

High School Diploma -

Sycamore High School
Cincinnati, OH
05-2021

Skills

  • Equipment management
  • Player coaching
  • Practice coordination
  • Personal development
  • Team development
  • Motivational leadership style
  • Tournament procedures
  • Financial planning
  • Influencing skills

Affiliations

  • Photographer
  • Chef
  • Professional Shopper

Timeline

Coach

Courts 4 Sports
08.2024 - Current

Hourly Manager

Outback Steakhouse
06.2021 - Current

Shift Leader

Plato's Closet
05.2019 - 05.2021

High School Diploma -

Sycamore High School

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Neveah Burks-Maye