Adept in crisis intervention and youth development, with a strong track record of establishing trauma-informed environments. Demonstrated success in managing challenging behaviors through effective strategies. Skilled in data collection, POS systems, and Google platforms. Committed to skill mastery and compassion in all positions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Leader
Harmonium Inc
San Diego, California
12.2024 - 05.2025
Extreme patience and compassion are demonstrated when managing difficult behaviors and numerous demands from a large group of people.
Proficient in creating a trauma-informed space for the needs and behaviors of others to exist.
Developed the ability to establish and enforce boundaries while still meeting the needs of others.
Understood specific ethical and developmental considerations pertaining to the livelihoods of youths.
Managed multiple responsibilities in a fast-paced environment, including supervising large groups, and coordinating daily schedules for groups of up to 20 youths.
Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
Registered Behavioral Technician
Communication Lab ABA + Family Services
San Diego, California
04.2024 - 10.2024
Created a trauma-informed safe space for, and established therapeutic relationships with clients.
Mastered accurately recording behavioral data in the data collection application Hi Rasmus.
Implemented strategies to address challenging behaviors based on the data collected.
Taught skills using chaining, the Premack principle, least-to-most prompting, NET, DTT, and reinforcement strategies.
Understood specific ethical considerations pertaining to the specialty, such as maintaining client privacy (HIPAA compliance).
Worked with ample amounts of patience, persistence, and compassion.
Gained extensive experience in managing intense situations, extreme behaviors, and challenging emotions within therapeutic services.
Developed effective communication with nonverbal children through AAC devices, ASL, and using whiteboards.
Cashier
Baskin-Robbins
Folsom, California
06.2023 - 08.2023
Created positive conversations with customers and regulars, leaving lasting impressions.
Often scheduled for closing shifts, I have experience cleaning up, maintaining the upkeep of, and performing all regular closing duties of a service area.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Stocked shelves with merchandise when needed.
Balanced daily transactions on a computerized point-of-sale system.
Hostess/Busser
Kick ‘N’ Mule
Danville, California
05.2020 - 08.2020
Worked quickly, communicated with other staff, and always looked for ways to improve flow.
Assisted with moving tables, chairs, and other restaurant service equipment within the dining rooms.
Collected trash, wiped up spills, and removed trays to maintain clean, inviting customer areas.
Organized and cleaned assigned sections by sanitizing and cleaning table surfaces.
Provided smooth and timely service to customers by providing additional silverware, extra napkins, and cleaning spills and broken glasses.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Distributed customers evenly among different sections managed by different waiters and waitresses in order to help distribute equal work to the staff team.
Education
Psychology B.A. -
San Diego State University
San Diego
05.2026
High School Degree -
Monte Vista
Danville
06.2022
Skills
Team worker
Crisis intervention
Youth enrichment
Emotional awareness
Point-of-sale system operation
Data collection
Can lift and move up to 50 lbs
Basic understanding of the following Microsoft platforms: Word, PowerPoint
Well-versed in the following Google platforms: Docs, Slides, Calendar, and Drive
Certification
CPR/AED/First Aid, 08/21/26, American Red Cross
References
Natalie Perez, Communication Lab ABA + Family Services Director, (714)-299-6939
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Elementary
Affiliations
Dedicated to cyclical fashion and other pro-environment practices.
Mother of two cats
My hobbies include: swimming, crocheting, reading, coffee-critiquing, and ikebana.
When I'm not studying psychology in school, I'm exploring the field at home.
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