Nevena Doychinova

Experienced server with a talent for providing exceptional customer service in fast-paced, high-volume settings. Skilled in managing multiple tables efficiently, maintaining a welcoming atmosphere, and ensuring guest satisfaction. Experienced in event service with a strong eye for detail and the ability to adapt quickly to changing needs. Known for clear communication, teamwork, and a genuine commitment to creating positive dining experiences.

• Greeting guests promptly, ensuring a welcoming atmosphere and positive dining experience.
• Entering orders accurately into POS system, minimizing errors and improving service speed.
• Recommending menu items based on customer preferences, enhancing satisfaction and repeat visits.
• Upselling and providing great customer experience.
• Processing payments efficiently, reducing wait times and improving turnover rates.
• Maintaining cleanliness of tables, contributing to a hygienic and pleasant dining environment.
• Serve food and beverages to guests at events, ensuring timely and accurate order delivery.
• Set up dining areas with creative designs and themes, enhancing guest experience.
• Greet guests warmly and take orders efficiently, ensuring high satisfaction levels.
• Refill beverages promptly, maintaining attentive service throughout events.
• Contribute to seamless event execution, resulting in positive feedback from clients.
• Train new employees on service standards, sanitation, and food prep, ensuring high-quality performance.
• Mentor new servers, fostering a supportive team environment and improving overall performance.
• Handle customer complaints professionally, enhancing guest satisfaction and retention rates.
• Manage table settings and clear courses efficiently, maintaining a clean dining area.
• Communicate customer needs to the kitchen, addressing allergies and dietary restrictions effectively.
• Design personalized makeup looks for weddings, events, and photoshoots, enhancing client satisfaction.