Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Nevena Takov

Chicago,IL

Summary

Proven Accountant with a track record of enhancing financial processes at Yankee Freight Systems LLS through advanced software proficiency and robust accounting skills. Excelled in client retention and employee training at Generali Insurance Serbia, showcasing exceptional communication abilities. Achieved significant customer satisfaction improvements at Procter & Gamble Co, demonstrating a unique blend of analytical and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
10.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed returns, exchanges and refunds in accordance with store policy.

Accountant

Yankee Freight Systems LLS
10.2019 - 08.2024
  • Training of new employees in accounting.
  • Accounting services: Invoice processing, billing, aging and collecting. Payroll statements (for owners operators and company drivers). EFS, fuel, cash advans and other reports…
  • Used advanced software and Pro Transport program to prepare documents, reports…

Life Insurance Sales Agent

Generali Insurance Serbia
09.2014 - 09.2019
  • Life insurance sales and basic training of employees how to comminicate with customers.
  • Conducted comprehensive financial needs assessments for clients, leading to personalized policy recommendations that met their specific objectives.
  • Retained valuable customers through diligent follow-up communication efforts after initial policy purchase, fostering long-term loyalty.

Sales Associate

Procter & Gamble Co
01.2013 - 04.2016
  • Helped customers locate products
  • Promotions and direct sale
  • Customer feed back reports

Education

PhD - Social Sciences And Media

UNIVERSITY OF NIS
Nis, Serbia

Master Of Communication Science - Journalism And Mass Communication

UNIVERSITY OF NIS
Nis, Serbia
10.2014

Bachelor In Economy - Economics

Singidunum University
Belgrade, Serbia
11.2010

Skills

  • Accounting and bookkepping
  • Accounts Payable and Receivable
  • Communication skills

Languages

Serbian
Native or Bilingual
English
Full Professional

Accomplishments

Author of the book Symbols and Propaganda of Hidden Evil. (Published 2019)

Published a paper in a scientific journal:

Theory of establishing the agenda through the content analysis to the daily press in Serbia, (Published 2023)

Basic characteristics of instagram poetry (Published 2022)

Timeline

Sales Associate

Victoria's Secret & PINK
10.2024 - Current

Accountant

Yankee Freight Systems LLS
10.2019 - 08.2024

Life Insurance Sales Agent

Generali Insurance Serbia
09.2014 - 09.2019

Sales Associate

Procter & Gamble Co
01.2013 - 04.2016

PhD - Social Sciences And Media

UNIVERSITY OF NIS

Master Of Communication Science - Journalism And Mass Communication

UNIVERSITY OF NIS

Bachelor In Economy - Economics

Singidunum University
Nevena Takov