Neverlynn Pumphery

As a Team Lead I aid all team members in their personal and professional development by coaching and training them in various areas of the store. I am a versatile leader with knowledge in both opening and closing procedures. I excel in cash management and training however I am not limited to these strengths; I can effectively run breaks and uphold store morale in high stress environments.

• Motivated staff through positive reinforcement techniques.
• Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
• Provided leadership during times of organizational change or crisis situations.

Working at Target greatly impacted my time management and organizational skills. I understand how to maintain a large area for hours at a time, whilst also assisting customers and participating in various trainings.

• Unloaded arriving product stock and moved to store display areas.
• Fulfilled online and curbside orders
• Assisted with cashiering and money handling
• Performed inventory control, such as counting and stocking merchandise.

As a member of the Signet Jewelers team, I kept wonderful customer service while maintaining the company's cleanliness and standard. I also executed many body piercings and always made the process swift and enjoyable for the customer.

• Working face-to-face with customers and assisting them to guarantee their satisfaction.
• Greet and assist guests and attend to the needs of coworkers and customers alike.
• Manage and maintain displays.