Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender
Nevi Dosku

Nevi Dosku

Philadelphia,PA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Le Onde Ristorante
07.2022 - 09.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server

La Piovra
07.2022 - 09.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Bartender

Cheshire Brewing
07.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Bartender

Smegys II
06.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across day time , weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Mixologist

Strip Club
05.2024 - 12.2025
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
  • Received cash, made change, and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.

Barista

Goat House Coffee And Creamery
11.2022 - 06.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Memorized recipes for specialty coffee beverages.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Cashier

Flourtown Farmer's Market
11.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Bachelor of Science - Speech Therapist

Alexander Xhuvani Elbasan Albania
09.2019

Skills

  • Payment Collection
  • Payment Processing
  • Returns Processing
  • ID Verification
  • Customer Service
  • Cash Register Operation
  • Drawer Balancing
  • Cleaning and Sanitizing
  • Order Verification
  • Staff Training
  • Order Taking
  • Cash Management
  • Product Knowledge
  • Sales Development
  • Client Service
  • Effective Communication
  • Promotions and Discounts Understanding
  • Point of Sale Proficiency
  • Work Ethic and Integrity
  • Adaptability and Flexibility
  • Upselling Techniques
  • Customer Relations
  • Team player attitude
  • Highly reliable
  • Strong multitasking
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Payment processing
  • Handling difficult customers
  • Responsible alcohol service
  • Customer service expertise
  • Service-oriented mindset
  • Hospitality service expertise
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Classic cocktails
  • Creative mixology
  • Garnishing drinks
  • Preparing garnishes

Certification

Certificate of Mixology, Mainline Center for Bartending, Manayunk, PA, February 2023

Languages

Albanian
Native or Bilingual
English
Full Professional
Spanish
Full Professional

Timeline

Bartender

Cheshire Brewing
07.2024 - Current

Mixologist

Strip Club
05.2024 - 12.2025

Cashier

Flourtown Farmer's Market
11.2023 - 01.2024

Barista

Goat House Coffee And Creamery
11.2022 - 06.2024

Server

Le Onde Ristorante
07.2022 - 09.2022

Server

La Piovra
07.2022 - 09.2022

Bartender

Smegys II
06.2022 - Current

Bachelor of Science - Speech Therapist

Alexander Xhuvani Elbasan Albania

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