Nevilla Pierre-Louis
North Babylon,NY
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in offering guidance and education on various topics such as academics, behavior management and tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement.
Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
Work History
School Aide
Wyandanch Union Free School
09.2023 - Current
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
- Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
- Chaperoned field trips and extracurricular activities, ensuring student safety and a positive experience for all participants.
- Worked closely with counselors to identify at-risk students who would benefit from additional support services.
Childcare and housekeeping services
Care.com
01.2015 - Current
- Supported parents with managing their work-life balance by providing reliable childcare services during the work day.
- Supervised multiple children at a time, developed and monitored appropriate activities and maintained a safe playing and learning environment.
- Transportation to and from school and afterschool activities managing each child's schedule accordingly.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running including but not limited to ordering groceries, restocking frequently used household items.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Prepared ingredients for meals and recipe components ahead of time.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
Receptionist
Massapequa Pet Vet
05.2020 - 01.2021
- Scheduled appointments and follow-ups, managed a 6-line phone system to screen forwarded and answered calls.
- Collected copay, verified insurance, confirmed appointments, fill pet prescriptions and verified they had the correct information, collected cash and checks at the register.
- Greeted incoming visitors and customers offering beverages while providing friendly, knowledgeable assistance.
- Served as a liaison between medical professionals and patients by reading notes in patient portal and face to face interaction with veterinarians.
- Maintained patient records by keeping them up to date, managing each doctor's schedule and providing information about the practice and procedure to patient.
- Responded to complex, sometimes, emergency issues and inquiries using good decision-making skills and judgment.
Direct Support Professional
AHRC Nassau
04.2018 - 03.2020
- Gathered Dietary information, monitored and assisted with feeding to support wellness goals and help patients achieve nutritional objectives.
- Assisted patients with transportation to daily programs, jobs, doctor's appointments and visits home.
- Coordinated daily medicine administration and took appropriate precautionary measures necessary before administration including adding pills to applesauce, cleaning area before topical application.
- Performed housekeeping and cooking duties including, sweeping, mopping, cleaning bodily fluids, and assisted patients with daily tasks such as bathing, completing laundry, and cooking.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Hostess and Server
Miller’s Ale House
01.2017 - 01.2018
- Ensured optimal guest experience by seating guests, informing them of the daily specials, and removing dinnerware with a positive attitude
- Manage in-person and telephone reservation bookings, guest inquiries and take out orders.
- Monitor guest flow, handle special requests and rearrange seats and tables to accommodate large groups
- Supported food runners, servers and bussers with keeping the dining area clean and ready for every guest.
- Assisted with training new host staff on customer service etiquette and restaurant policies.
Education
Suffolk County Community College - Liberal Arts
Suffolk County Community College
Brentwood, NYRegents Diploma -
St. John’s the Baptist DHS High School
06.2016
Skills
- Multilingual fluent in English and Haitian Creole, Intermediate in Spanish, beginner in German
- Public Speaking
- Social media literacy / media management
- Microsoft Office proficiency
- Avimark software
- Adaptability
- Interpersonal communication
- Conflict resolutions
- Parent-teacher communication
- Office administration
- Classroom management
- Behavior monitoring
Timeline
School Aide
Wyandanch Union Free School
09.2023 - Current
Receptionist
Massapequa Pet Vet
05.2020 - 01.2021
Direct Support Professional
AHRC Nassau
04.2018 - 03.2020
Hostess and Server
Miller’s Ale House
01.2017 - 01.2018
Childcare and housekeeping services
Care.com
01.2015 - Current
Regents Diploma -
St. John’s the Baptist DHS High School
Suffolk County Community College - Liberal Arts
Suffolk County Community College
Similar Profiles
Joshua OkpalaJoshua Okpala
Director of School Safety at Wyandanch Union Free School DistrictDirector of School Safety at Wyandanch Union Free School District
Scott O'Brien-CurcieScott O'Brien-Curcie
Elementary School Teacher at Wyandanch Union Free School DistrictElementary School Teacher at Wyandanch Union Free School District
Daphene HerronDaphene Herron
Attendance Teacher at Brentwood Union Free School DistrictAttendance Teacher at Brentwood Union Free School District