Summary
Overview
Work History
Education
Certification
Skills
Generic

Neville Hunter

Miramar,Florida

Summary

A highly motivated and goal-oriented professional seeking new challenges and opportunities that align with both personal and career aspirations. Recognized for being organized and dependable, with a proven ability to manage multiple priorities efficiently while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to support team objectives and drive success.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Concierge Officer

Pineapel LLC
02.2024 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Operated and monitored CCTV surveillance systems to ensure security and safety.


Customer Service Representative

Miami Dade College - North Campus
06.2023 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Associate of Arts - Nursing/ Health Science

Miami Dade College
Miami, FL
04-2025

High School Diploma -

Miami Norland Senior High School
Miami, FL
06.2022

Certification

Medical Training of Palm Beaches

2024-PT - Phlebotomy Technician


National CPR Foundation

2024- CPR/AED/ First-Aid


Security Training School

2025- Class D security License


Transportation Worker Identification Credential

2025- TWIC Card

Skills

  • Records administration
  • Problem-solving abilities
  • Proficient in Microsoft 365
  • Critical Thinking
  • De-escalation techniques
  • Product Knowledge
  • Information security
  • Client relations
  • Positive Customer engagement

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Neville Hunter