Neville Hunter
Miramar,Florida
Summary
A highly motivated and goal-oriented professional seeking new challenges and opportunities that align with both personal and career aspirations. Recognized for being organized and dependable, with a proven ability to manage multiple priorities efficiently while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to support team objectives and drive success.
Overview
3
3
years of professional experience
3
3
Certificate
Work History
Customer Service Representative
Miami Dade College - North Campus
06.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Concierge Officer
Pineapel LLC
05.2024 - 03.2025
- Streamlined check-in procedures for improved efficiency and reduced wait times for guests.
- Managed concierge desk operations, maintaining accurate records of guest needs and preferences.
- Organized transportation arrangements for guests, ensuring punctuality and convenience during their stay.
- Conducted regular inspections of public areas within the property, reporting maintenance concerns as needed for prompt resolution.
- Ensured smooth communication with security personnel regarding visitor access, enhancing safety measures within the property.
Education
Associate of Arts - Nursing/ Health Science
Miami Dade College
Miami, FL04-2025
High School Diploma -
Miami Norland Senior High School
Miami, FL06.2022
Certification
Medical Training of Palm Beaches
2024-PT - Phlebotomy Technician
National CPR Foundation
2024- CPR/AED/ First-Aid
Security Training School
2025- Class D security License
Skills
- Records administration
- Problem-solving abilities
- Proficient in Microsoft 365
- Critical Thinking
- De-escalation techniques
- Product Knowledge
- Information security
- Client relations
- Positive Customer engagement
Similar Profiles
Brianna VargasBrianna Vargas
Short Film Director at Miami Dade College - North CampusShort Film Director at Miami Dade College - North Campus
Samone PercentieSamone Percentie
Biology Assistant Lab Manager at Miami Dade College-North CampusBiology Assistant Lab Manager at Miami Dade College-North Campus
STEPHANIE DavidSTEPHANIE David
Director at Miami Dade College North CampusDirector at Miami Dade College North Campus