Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
10
10
years of professional experience
Work History
Case Manager
Fellowship Health Resources
Fall River, MA
01.2023 - 01.2024
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Automotive Technician
Tasca Chrysler Dodge Jeep
Johnston, RI
10.2019 - 01.2023
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Paraprofessional
New Bedford Public Schools
New Bedford
09.2018 - 06.2019
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Residential Case Manager
High Point Treatment Center
New Bedford, MA
03.2014 - 09.2018
Enhanced resident well-being by developing and implementing individualized case management plans.
Improved housing stability for residents through comprehensive needs assessments and resource coordination.
Provided crisis intervention services to ensure the safety and security of all residents within the facility.
Collaborated with interdisciplinary teams, resulting in seamless service delivery for clients.
Assisted residents in setting achievable goals, providing ongoing guidance and support throughout their progress.
Maintained accurate documentation of client interactions, ensuring compliance with regulatory requirements.
Facilitated life skills workshops and group sessions, empowering clients to build self-sufficiency and independence.