Asuna
Alex Wade
Chicago,IL
Summary
Seasoned Sales Representative with 7+ Years of diverse experience and exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in project management, helping businesses grow, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic to work with start ups and smaller companies.
Overview
7
7
years of professional experience
Work History
Sales Specialist
Dakota Lithium Batteries & Hilltopper Electric Bikes
06.2021 - Current
- Selling and Upselling Dakota Lithium's products
- Representing Dakota Lithium as a Sales Specialist and brand ambassador, ensuring a consistent and engaging brand voice
- Developing customer-centric solutions for emerging issues, fostering customer loyalty and building connections
- Collecting and communicating customer feedback and concerns to internal teams
- Monitoring inventory levels.
Sales Team Manager and Junior Marketing Specialist
NockNock
03.2020 - 06.2021
- As part of a rental service, identifying and pursuing new listing opportunities by generating leads and establishing relationships with potential listers
- Reaching out to potential renters, highlighting NockNock's services and how to effectively utilize them
- Maintaining regular communication with existing renters and listers to ensure customer satisfaction, identify upselling opportunities, and secure repeat business
- Collaborating with the marketing team to develop sales strategies and materials that effectively target desired clients
- Hosting and attending events to promote NockNock and personally connect with potential clients
- Consistently achieving or exceeding expectations while adhering to NockNock's policies and guidelines
- This was a startup company, and I was laid off with the shut down of the company in 2021.
Personal Assistant and Project Manager
Self Employment
02.2021 - Current
- Developing social media marketing strategies tailored to each client's unique needs and target audience, including content creation, scheduling, and engagement on sites such as TikTok, Instagram, Facebook, and Twitter
- Conducting market research and competitive analysis to identify trends, opportunities, and best practices for small businesses in various industries
- Utilizing modern marketing techniques such as influencer partnerships, user-generated content, and live streaming events to increase brand visibility and customer engagement, increasing revenue
- Optimizing clients' websites and landing pages for search engine visibility and lead conversion using SEO best practices
- Providing sales strategy consultation, including lead generation techniques and customer retention best practices
- Staying current on trends, emerging platforms, and marketing innovations to ensure the most effective solutions are provided to clients
- Selling SaaS and physical products while generating new leads and driving revenue.
Customer Service and Sales Associate
Gametime
01.2019 - 03.2020
- Responding to phone inquiries and providing customer assistance
- Accurately documenting customer information and interactions
- Effectively upselling SaaS product
- Contributing to a 15% increase in revenue through diligent efforts
- Expertly handling and resolving conflicts, maintaining a harmonious environment
- Supporting and guiding newer team members as needed
- Demonstrating remote work proficiency, including time management and strong self-management skills
- This was a startup company, and I was laid off due to company hardship brought on by the rise of Covid-19.
Education
Bachelor of Science in Computer Science (AI Focus) -
University of The People
Chicago, ILHigh School Diploma -
Annapolis High School
Skills
- Problem solving & conflict resolution
- Selling & servicing SaaS products
- Virtual Assistance
- Email Etiquette
- Team Collaboration
- Decision making
- Time management
- External Communications
- Social Media Management
- Proficiency with Microsoft products
- Rapid skill acquisition & adaptability
- Written and verbal communication
- Client retention/management
- Team leadership & collaboration
- Sales
- Marketing
- Leadership
- Project management
- Upselling and Cross Selling
- Customer service and care
- Client Relations
- Relationship Building
- Employee Management
- Consulting
Software
Trello
Salesforce
Zendesk
Shopify
Google Suites
Microsoft Office products
Zoom
Slack
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Company CultureCareer advancementExtra
I'm open to any salary, any schedule. Tell me what your business needs and I'll tell you how I can provide it.
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