Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tigist Welde

Rockville MD,Maryland

Summary

Hardworking college students with a motivated attitude and a variety of skills looking for a job position to take on new challenges. Disciplined patient care technician with 6 months of experience in delivering excellent care to patients and operating. Maintaining and operating different types of equipment. committed to maintaining currency on relevant advancements in care and treatment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dialysis Patient Care Technician

Davita Kidney Care
06.2023 - Current
  • Performed routine quality control and safety checks on all equipment.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
  • Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Maintained accurate patient charts and medical records.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Conducted equipment and safety checks on hemodialysis equipment and supplies.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.

Customer Service Representative

Starbucks, Barista
07.2019 - 08.2023
  • Prepared and served hot or cold beverages including teas and espresso-based drinks by using espresso machine, French press, drip coffee as well as cold brew coffee preparation methods
  • Assist customers in choosing right beans and roasts for their taste
  • Resolve customer problems and complaints by clarifying issue, explaining best solution, and following up with cases.

Customer Service Representative

Bens Chili Bowl
03.2017 - 07.2023
  • Take customer orders and process payment
  • Manages online orders
  • Prepare customer food
  • Keep food service areas clean

Customer Service Representative

Bethel Stationary
09.2014 - 12.2015
  • Assisted customers with queries, complaints, and product issues via telephones
  • Processed returns, refunds, and replacement as necessary to help customers’ issues.

Education

Associate of Science - Nursing

Montgomery College
Rockville, MD
06.2025

Skills

  • Direct Patient Care
  • Measuring vital signs, HIPAA, Biohazardous waste disposal and Infection control standards
  • Great at multitasking and time management
  • Basic knowledge of HTML
  • Great communication, Organizational skills, and teamwork
  • Computer skills (Microsoft Office, Spreadsheets, Collaboration tools)
  • Provided best customer service, can work on PC or Mac computers (Microsoft Office, Spreadsheets, Collaboration tools), Can use and work on Apps, Great with math, Bilingual, Reliable, Great working with team, Quick learner, Flexible, Great listener

Certification

- Phlebotomy, Alison/ online- February 2023


- Introduction To Front End Development, Coursera/ online August 2022


- Basic Life Support (BSL), American Heart Association, July 2023

Timeline

Dialysis Patient Care Technician

Davita Kidney Care
06.2023 - Current

Customer Service Representative

Starbucks, Barista
07.2019 - 08.2023

Customer Service Representative

Bens Chili Bowl
03.2017 - 07.2023

Customer Service Representative

Bethel Stationary
09.2014 - 12.2015

Associate of Science - Nursing

Montgomery College

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Tigist Welde